7800GTX rma XFR17224 ticket #91236

[jahilrayne]

I got the email from the rma department last night however after reading a couple times it seems like some things were left out. I underlined what im talkin bout. do i need to contact xfx support to see whats going on or will they email me with the replacement info? Thanks


Dear Jahil Rayne

***This is an automated email - Please do not reply to this email as we are unable to receive at this address. Please contact through normal channels*** The Support Centre has completed your recent returns, ref XFR17224 for . A full report on our findings are given below along with the relevant action approved by . If images have been provided, please login to the partner website to view.

Findings:

Product Code Serial Number Diagnosis Pic Location Ref Action
PV-T70F-UDE7 GLH356184 FAILED - Serious Sam 2 - (D3D - HDR)(crash and restart). FAULTY CREDIT

[xfxsupport]

Thanks for the heads up on the message. We just switched over to our new software and that is a less then stellar message that will be addressed. I will team with support to find out what card they are going to use as a replacement.


XFX Support

[jahilrayne]

thanks alot, just keep me posted if you dont mind! cant wait to get my card back playing on a 6200 sucks! lol