Old Rma

[tyle6]

hey i have an RMA # its a couple weeks old just woundering if i should proceed with it or start a new one?

[gdogg]

hey i have an RMA # its a couple weeks old just woundering if i should proceed with it or start a new one?

Yes, I have asked, you are fine with your old rma #.


Greg

[tyle6]

hey, i was just woundering how my RMA was coming along. any way i could get an update on there status?

[gdogg]

Sure thing, They were received. your replacements will be going into testing in a few days and will be shipped out to you asap.


Greg

[tyle6]

any updates on there status greg. im starting to get withdrawals i think. lol.

thanks Tyler

[gdogg]

any updates on there status greg. im starting to get withdrawals i think. lol.

thanks Tyler

They should go out in 48 hours, your replacements are being processed now and should go into testing shortly. There is some issues with shipping to canada currently you can read more about that here (http://forums.mushkin.com/phpbb2/viewtopic.php?t=5615) . I hope this doesn't effect you, but it has effected some other shipments to canada recently where they have been returned to mushkin and needed to be re-shipped.

Hope you get your replacements soon, and the withdrawls don't get worse.


Greg

[tyle6]

thanks for the update greg. to bad you guys aren't selling direct to canada anymore. hope nothing goes wrong getting my sticks back!

[gdogg]

thanks for the update greg. to bad you guys aren't selling direct to canada anymore. hope nothing goes wrong getting my sticks back!

Your welcome, anytime. I hope things work out smoothly too, and don't end up needing to be resent.


Greg

[tyle6]

just thought i would ask, anything i can do to help get them across easier? upgraded shipping or anything special?

[gdogg]

just thought i would ask, anything i can do to help get them across easier? upgraded shipping or anything special?

Nope it is just changes done with how customs works with the shipping companies, we are trying hard to sort this out to make sure delays do not happen, it was a recent change, but it shouldn't add more then a day or two if it does get returned to sender, which we will try to avoid.


Greg

[tyle6]

hey greg, just woudering if the sticks had gottin a chance to be shipped yet?

[gdogg]

hey greg, just woudering if the sticks had gottin a chance to be shipped yet?

Sorry for the delay, your replacements should be shipping out today.


Greg

[tyle6]

thanks a million greg. just recieved the email confirming shipment. i hope everything goes smooth from here on!

[gdogg]

thanks a million greg. just recieved the email confirming shipment. i hope everything goes smooth from here on!

Same here, hope everything works out.


Greg

[tyle6]

hey, so for some reason FED-EX can not find any info on that tracking ##!! just woundering whats up? if i should be worried yet LOL, or give it another 12 hours to get sent out and checked in properly.

[gdogg]

hey, so for some reason FED-EX can not find any info on that tracking ##!! just woundering whats up? if i should be worried yet LOL, or give it another 12 hours to get sent out and checked in properly.

PM me your tracking # , I will have this looked into in the morning, if it hasn't show any information by then.


Greg

[gdogg]

I think what you have is your reference #, if you can give me your postal code, I might be able to track this down for you myself.


Greg

[gdogg]

Ok I was able to find it for you, with some creativity on my part, and a few old fedex slips I got from mushkin.

I have PM'd you here and at the mushkin official forums with the real tracking # and a direct link


Greg

[tyle6]

LOL yea thats the problem. in reference it has a dif. RMA numer the what mine is.

[gdogg]

LOL yea thats the problem. in reference it has a dif. RMA numer the what mine is.

Ya, but atleast you can track it down now :grin: .

Unless you could already do that, any were looking for something else?


Greg

[tyle6]

i dont care about tracking it, especially not the wrong package. i would just like it back soon and a real ETA.

[gdogg]

i dont care about tracking it, exspecially not the wrong package. i would just like it back soon and a real ETA.

Of coarse, I have already sent you a PM here and on the mushkin forums.

It will be re-shipped air today, along with a new tracking #. Something was def odd about only having that one scan.

It was your package for sure, I got that confirmed, but it should get to you much quicker now, being resent air.

Hope you get it tomorrow which is very likely when sent via air, as my experience has been this way.


Greg

[tyle6]

hats off to you greg!

[gdogg]

hats off to you greg!


Thanks , much appreciated.

[tyle6]

alright so things are slowly falling into place. i have recieved a new email from mushkin. appears i have a new confirmation on RMA being shipped no tracking ## this time and the old one shows it as being picked up. so i guess no air shippin then:frown:. still labeled as international ground. well anyways things seem to be going in the right direction lol. hope they show up soon!

[gdogg]

alright so things are slowly falling into place. i have recieved a new email from mushkin. appears i have a new confirmation on RMA being shipped no tracking ## this time and the old one shows it as being picked up. so i guess no air shippin then:frown:. still labeled as international ground. well anyways things seem to be going in the right direction lol. hope they show up soon!

I am sure they have or will be shipped air. Hope they arrive for you tomorrow. Sorry about no tracking #, it isn't normally provided, so sometimes people shipping out stuff miss it when requested.

I will ask someone tomorrow if it was returned to mushkin to be shipped out air, which was planed.


Greg

[tyle6]

just woundering if you figured anything out greg. thanks

[gdogg]

just woundering if you figured anything out greg. thanks

It was gotten back by mushkin yesterday, and was supposed to be sent out air.

I will get back to you when I get more information about what happened.

edit it should be there for monday, check PM.


Greg

[tyle6]

alright so i now have two packages on the same ##. so i guess i am getting them both fed-ex ground? that is if the one isn't canceled and returned or whatever? also how will i know what package to return?

[gdogg]

alright so i now have two packages on the same ##. so i guess i am getting them both fed-ex ground? that is if the one isn't canceled and returned or whatever? also how will i know what package to return?

Not sure, but monday was said to me.

[gdogg]

Just realized today its a stachatory holiday today in canada. Your memory will most likely arrive tomorrow, according to tracking it seems like it could already of arrived in canada awaiting a scan in the morning.


Greg

[tyle6]

yea i forgot to!!! anyways its here its cleared and im about to test it now!!! thank alot greg. any idea whats up with this second package.

[gdogg]

yea i forgot to!!! anyways its here its cleared and im about to test it now!!! thank alot greg. any idea whats up with this second package.

No clue, it may just arrive, but if you get it you can just refuse shipping, or ship back to us with that number I provided you with.

Thanks a bunch.


Greg

[tyle6]

awesome. thanks alot greg.

[gdogg]

awesome. thanks alot greg.

Your welcome, glad I could help. If you need help anytime just let me know, I am around.


Greg

[tyle6]

hey was woundering if you could throw some timing out there to try out with these puppies. you have a set yourself if i remember correctly? how tight have you been able to get them at 800mhz. was it 3-4-4-9 1T or 2T?

[gdogg]

hey was woundering if you could throw some timing out there to try out with these puppies. you have a set yourself if i remember correctly? how tight have you been able to get them at 800mhz. was it 3-4-4-9 1T or 2T?

I had my first set of xp2-8500 2X1GB , being able to run 3-3-3-9 1T @ 2.35V , but they died due to not actually being that voltage I set in the bios, but higher when I tested via a multi-meter, it was actually ~2.4212V.

Make sure you have a high speed 80MM fan, or after market active memory cooler, over the memory when using over 2.25V to avoid killing them.

But 4-4-4-10 should be easily possible, with much less voltages, even when with 1T, cas 3 will be where its demanding lots of voltage, 2.275 to 2.35 in bios.


Greg

[tyle6]

hey thanks, just got that PM. i will get things mailed out ASAP.

[gdogg]

hey thanks, just got that PM. i will get things mailed out ASAP.

Thanks, much appreciated.