XFX 650i Ultra problem..HELP!

[slugbug]

I'm having some setting up my new rig. Here are the parts I have:

XFX 650i Ultra with P01 Bios(I think)
Intel E6750 C2D(1333FSB)
2 X 1024 Crucial Ballistic PC2-8500
EVGA 7800GT CO
Mushkin 550w PSU

The problem is when I attempt to power on I get no beeps or video displayed. A yellow/orange led is lit beside the ram slots. Does this led signify an unsupported processor?
Must I install an older processor first and then flash to the new P03 bios first? I asked this question last week and the XFX rep never got back to me about it.

I thought the problem might be the ram so I swapped it for some slower stuff, but that didn't help either.

ps: the pdf manual mentions nothing about the orange led near the ram slots.

[xfxsupport]

I apologize for the situation but this configuration will not work without the latest BIOS update for the mobo: http://www.bjorn3d.com/forum/showthread.php?t=16553 Per that thread please start a support ticket at www.xfxforce.com and we will get this resolved for you.

[Bio-Hazard]

If I remeber right you said that you had a old LG775 CPU around somewhere, you need to install the old one, flash to the newest bios and then reinstall the new CPU. That should take care of the problem..................;)

[slugbug]

Ok thanks for the info. Yes I have an older cpu I can use. :smile:

[slugbug]

Crap!, I popped a Pentium D 805 in and have the same problem. Don't tell me the board doesn't support 533fsb processors neither :ahhhhh:

edit: XFX live support agent says the 805 is supported. At this point I've swapped the ram and the video card. The only part I haven't swapped is the PSU(which is brand spanking new) so I'll try that next.

[slugbug]

I apologize for the situation but this configuration will not work without the latest BIOS update for the mobo: http://www.bjorn3d.com/forum/showthread.php?t=16553 Per that thread please start a support ticket at www.xfxforce.com and we will get this resolved for you.

I already did that earlier today.

[Bio-Hazard]

Did you try with just a single stick of ram, that works sometimes. You might have to power it completely down (unplugged or PSU switched off a few times).

[slugbug]

Yes that's the first thing I tried, with a few sticks.

[Bio-Hazard]

I guess you're going to have to wait and see what XFX has for a solution................:frown: I'm getting to the point where I really don't want to go through all the work and swap out my MSI board for the XFX 680i LT I got back from RMA. It'd be a ton of work just to find out that the thing wouldn't boot.

[slugbug]

Ok I ruled out the PSU as the problem. I connected another one and have the same problem - won't boot and no video signal.
Either the board is bad or it does not support the Pentium D 805 cpu I installed to flash the P03 bios.
I tried 3 different sticks(corsair,crucial) of ram, tried 2 different video cards, and 2 different power supplies, and reset cmos.
If XFX can verify Pentium D support then I can rule that out and confirm that the board is defective.

ps: I wish I knew what that yellow/orange led on the top corner of the board was for.

[Bio-Hazard]

Not sure what it's for exactly, but if I remember correctly it was lit on my board when it was on. I think it might have something to do with a Ram check.

['Amp!']

Yea the lights on the board are for power and ram.

I came from an Asus board where anything but the green light was bad.

On this board all the lights on mean it's A OK to fail for some other reason

[slugbug]

I asked the tech support guy if the Pentium D 805 was supported and he said "it should be".
Sorry but I need a definitive answer. If it's not I might be able to scrounge up a P4 550 and see if that works.

edit: no dice it looks like the board is defective. I'll let you know how the rma goes.

[the_dope_chaud]

maybe its just to tell you that the board is receiving power, my old asus had a yellow one, I was suprised to see that this new gigabyte dosent have one....
even if the computer was off, the light stayed on until I turned off the power supply

[raidersforever01]

maybe its just to tell you that the board is receiving power, my old asus had a yellow one, I was suprised to see that this new gigabyte dosent have one....
even if the computer was off, the light stayed on until I turned off the power supply

My DFI board gives me a constant red light that only goes off when the power supply is off so pretty much the same thing. Although i think they should have picked a color other then red.

[slugbug]

I removed it from the tower and decided to bench test it before boxing it up. The damn thing thing booted up :ahhhhh:
I upgraded the bios and am going to connect a hard drive now to see if I can install XP.

If that works I just have to figure why it wasn't working while installed in the case.

[Bio-Hazard]

Something must have been grounded out.

[slugbug]

Ok, this is seriously pissing me off :ahhhhh:
I connect a hard drive and now its fudged again. Even when it did work, it would randomly freeze while I was in the bios setup. I give up :explode:

All I can say is I better not get back a refurbished board from rma.
After all I paid for a new one, not a defective one.

Something must have been grounded out.

My case is aluminum though.

edit: disconnected the hard drive and it booted up and promptly froze.

[Bio-Hazard]

Aluminum is a great conductor of electric current, but if you're still haveing problems, there has to be other issues.

[slugbug]

I finally shipped my defective board to XFX today. I was figuring shipping would cost maybe $15 or so. Boy was I wrong, it cost me $27 with tax :jawdrop: and that was the cheapest with a tracking number. Holy crap :ahhhhh:

If ncix had accepted my rma request it wouldn't have cost me a cent.
All I can say is I better get back a super duper motherboard, because suddenly I didn't get such a great deal after all. I haven't even used the board yet. :frown:

[xfxsupport]

PM me the RMA number and I will ensure it is a fast process for you.

[slugbug]

PM me the RMA number and I will ensure it is a fast process for you.

Done, thanks.

[slugbug]

Can you please make sure the latest bios is on the replacement board. It will save me from having to install an older cpu, flash the bios and then install my E6750.
I did make a note of this on my rma form, but it never hurts to make sure.

Thanks :smile:

[werty316]

Is it me or are the XFX 650i Ultra boards pagued with oh so many problems? I only say this since I just got one that I wanted to temporarily use until I get my replacement 680i; but guess what, the freakin motherboard doesn't boot up http://planetsmilies.net/angry-smiley-1413.gif I have tried everything but no dice :bawling:

[slugbug]

With that being said, maybe XFX should send me a 680i LT :smile:

[Bio-Hazard]

So is the 680i LT (pagued with oh so many problems).......;) But a bit easier to work around.....................:)

[slugbug]

What are the chances of two of us buying the same board and having similar problems :ahhhhh:
It's better to be safe and replace my board with something less problematic :smile:

I wonder if I'll get my replacement board back before the $20 rebate arrives.

edit:Looks like it will: Your rebate check was mailed on 17-Aug-2007.

A full week after sending my board and the tracking number status hasn't changed once...unbelievable.
Canada Post blows.

[werty316]

If you don't mind me asking this slugbug, but why did NCIX not accept your RMA?

I was kinda concerned they also wouldn't accept my RMA but they did so thats a relief.

[slugbug]

It was just past their 30 day exchange period. I said what the heck, I'll try anyway, but they denied it with no explanation given.

I called Canada Post yesterday and they said it should take 9 business days for my board to be delivered to XFX. I shipped it Expedited, not Pony Express. I'm not sure what their interpretation of expedited is, but to me it means quickly. :ahhhhh:

At this rate I won't have my replacement board back until September :frown:

[Schwarz]

It really sucks being in canada for that too.
Shipping to US is a bit(*&
And the worst in all this...its not like it has to cross the sea its right there connected to us...

[slugbug]

What really ticks me off is Canada Post and USPS''s useless tracking systems. You would expect packages to be scanned at the border entry and automatically show up in USPS's system.

Montreal is less than an hours drive from the US border so it would be safe to assume my package should have crossed the border days ago.
However when I enter my tracking number at usps.com no information is available.

Next time I'll know better and use UPS or Fedex. Hopefully there won't be a next time though.

edit: hooray it looks like XFX finally received my rma'd board on friday afternoon.

[tyle6]

sucks about NCIX. ive always had a good time with them and RMA's i actually RMA'ed ,my board after the 30 days the first time it broke i think... i started the ticket before 30 maybe though and just dragged it right out.... not sure.

[Schwarz]

Well as long as your start your RMA before the date then I don't see why they wouldn't exchange it tyle...
I mean even if you ship it after the 30 days you still opened a ticket before that therefore you were still in the 30 days.

[slugbug]

The deciding factor for me buying this board was the $20 mail in rebate, which made it a great deal. After receiving a defective board and having to pay $27 to ship it back, it's suddenly not such a good deal after all :frown:

Nine days after shipping it and there's still no record of it in the USPS tracking system :explode:
What good is a tracking number if they don't scan the damn packages regularly. Useless turds :help:

edit: it's now been 2 weeks since I sent the package and XFX still haven't received it. I'm pretty upset with the turds at Canada Post for not even bothering to update the tracking information once since I dropped off the package. Words cannot express how ticked off I am right now.

[slugbug]

Well XFX finally received my board last Friday afternoon and it was tested this week and found to be faulty. I was told a new one would be pulled from stock, the bios updated, and shipped to me.

I hope it comes this coming week so I can finally get my new rig put together.

Here's what's going in it:

- Thermaltake Kandalf case
- Mushkin 550w PSU
- XFX 650i Ultra
- E6750 C2D with either Zalman 9500 or Thermaltake Tower 112
- 2X1024 Crucial Ballistix PC2-8500
- EVGA 7800GT CO
- 1 X Western Digital 500GB SATA 300
- 1 x Maxtor 400GB SATA 300
- BenQ DVD burner
- Liteon DVDRom

If the Crucial ram won't run properly on 2.1v, I have 2gigs of Buffalo Firestix PC2-6400 I can use instead.

I'm concerned about the weight of that Thermaltake Tower 112 heatsink, so I may just stick with the Zalman.

[Bio-Hazard]

Man, that sure sucks about your board, I wish I would have gotten a new board back with my RMA. I still haven't gotten around to installing it yet, just scared that it won't work I guess, that and my MSI has been working perfactly without a single issue.

[slugbug]

Like they say, if it's not broken don't fix it.

[slugbug]

Woohoo, just got word that a brand new replacement board is on its way :smile:

[Bio-Hazard]

That's good news, then hopefully you should have it back in a week or so.

[slugbug]

I hope so, but I can't track it because the tracking number I received is wrong. A Fedex tracking number should have 15 digits and the one I got has 32 :jawdrop: I think someone at XFX is keyboard happy :grin: I sent another ticket :smile:

[sushrukh]

Hope you get it very soon.we want some pics of your new rig. :)

[slugbug]

It's already halfway here and I should have it by Monday.

[tomato]

Sounds good slugbug! Hope the new replacement board works without a hitch ;)

[slugbug]

I hope so too :ahhhhh:

[werty316]

Lets hope everything works out with your replacement board.

I got an email from NCIX saying they got my RMA on Aug. 27th and I asked them if they can update me on my RMA and they said they received my it on Sept. 5th. I find this quite odd :confused:

[slugbug]

Did you have a tracking number for the package?

[werty316]

I shipped it to NCIX using Expedited shipping so I do have a tracking number but I just got an email from NCIX saying they shipped my replacement board on Friday, Sept. 7th so I should have it by the 13th or 14th; lets hope its not a dud :(

[slugbug]

It looks like I won't be getting my board today :ahhhhh:
Fedex said there was a problem with the commercial invoice and they are waiting for XFX to fax another. My board has been sitting at Fedex's Mirabel airport location since last Friday morning.

[Bio-Hazard]

Man that sucks, I totaly hate waiting on stuff to show up and when stuff like that happens it drives me up a wall.

[slugbug]

Yeah, you said it..what a pain in the ass :ahhhhh:

So far my XFX experience has not been good. First I find out the board was defective, then NCIX wouldn't rma it because it was a few days past their 30 day return period. I waited until I could buy my E6750 before trying the board. I had no reason to think it would be defective.

The money I got back from the mail in rebate was wasted on the return shipping fee to XFX. I still think I should be reimbursed for shipping, since I did not pay good money only to receive something defective right out of the box.

[Bio-Hazard]

I fully agree with you on the shipping, I know how high it can be and it sure adds up after a while. Shipping in the US is bad enough and in Canada is much much worse, after a few times shipping a part back and forth, you could end up buying a new part for less.

[slugbug]

I sent a ticket requesting I be reimbursed my shipping charges.

Edit: denied :(

[tomato]

Shipping fees suck, but Customs/Brokerage fees SUCK waaay more! :(

Anyway, how's the new mobo working out?

[werty316]

I got it pretty bad too; 650i Ultra that I bought to temporarily use until I get my 680i-SLI back from RMA was DOA; my replacement 680i-SLI was bunk so I had to pay shipping three times. Basically I am in the same boat as you slugbug with the rebate not being worth it due to a DOA board.

[slugbug]

In a situation where you order new and receive a DOA board, the consumer should not have to incur out of pocket expenses to ship the defective unit back either to the e-tailer or manufacturer. After all we paid for a fully functioning piece of hardware, not defective merchandise.

Oh, and I still haven't received my replacement board due to Fedex dragging their collective asses.

[darkorb]

wow this sounds really bad, im gonna be booting up my 650i board this week, i hope it aint a DOA

[slugbug]

I finally got my replacement board today. XFX sent a whole new retail box :-D I'll get it all put together later today.

Fedex kept all copies of the commercial invoice, and only had a useless document from Customs in the pouch which has no clear reason indicating why the customs clearance was delayed.

[werty316]

Great news to see you got he board without any big issues. I as well got my replacement board back from NCIX and I hope everything goes smotthly as I am fed up with all the bad lucky I have been having with hardware recently.

[Bio-Hazard]

Congrats on getting your new board, wish I would have been so lucky to get a completely new board for my RMA.

[slugbug]

I was a little concerned to find that the protective socket shield was missing from the cpu area, but thankfully no pins are bent.

[werty316]

What are the odds that I would get two boards that were duds? They must be high since my replacement board ain't booting :( just fantastic and I am really getting my moneys worth.

['Amp!']

Slugbug I feel for you man.

But let me cheer you up some. I have this XFX 650i board and it is really awesome.

You will love it and be so glad you got it. I know the RMA process sucks and I think NCIX should have done more to help you out. But rest easy knowing you have a good board coming to ya.

[supfoo214]

Aside from some inherent problems on (hopefully only some) of these boards, for $80 it can't be beat.

E6550 OCed to 3.45 Ghz compared with $160 boards that can only go .15 higher. If you didn't pay all that much for shipping, this board is definitely a keeper.

[slugbug]

Well I can't really blame ncix for not accepting the rma, since technically it was past their 30 day return date.

So who is left to blame? Apparently I am for not testing the board as soon as I bought it.

[werty316]

Yay, NCIX is stepping up and paying for my shipping since this is my 2nd RMA; cuddos to NCIX for that for sure.

[slugbug]

Well I bench tested my new board and it's good :smile:
I'm in the process of doing some wire management and then I'll install Windows and try some overclocking.

[Bio-Hazard]

Great, glad the new board works for you, I'm waiting to see what you can pull out of that new chip of yours now.......;)

[slugbug]

Well it idles at 34c with a Zalman 9500, so I'm hoping for the best.
I'm anxious to receive the Cooler Master Hyper 212 I won to see if it's any better at cooling

[darkorb]

i just plugged in my board, no go

no boot or anything, and that little light is on by the ram

did cmos clear and everything, no go. :(

ughh

[slugbug]

That amber light by the ram is always on when power is on. There is also a green led on the bottom left side. That's the board you won here a few months ago right?

[darkorb]

Yep it is.

Great luck eh?

the psu i got was DOA, so i got that RMA'd and now its working fine *fingers crossed*

i didnt have a LGA 775 CPu, and now me and a friend are making a 2nd rig/server and the Mobo isnt working

i love iT!

[slugbug]

That sucks guy. That makes at least 4 of us here who have had defective XFX 650i boards.

[Bio-Hazard]

And don't forget about my defective 680i board.

[Schwarz]

Nvidia's chipset is really bad.
If it works i think it the best they have out right now but its not only from XFX look at evga's forums and other.

[tomato]

Yay, NCIX is stepping up and paying for my shipping since this is my 2nd RMA; cuddos to NCIX for that for sure.

Glad to hear that NCIX is taking care of you... but it still SUCKS that you received not one but TWO faulty mobo's... :(

Well I bench tested my new board and it's good :smile:
I'm in the process of doing some wire management and then I'll install Windows and try some overclocking.

Good news slugbug :)

i just plugged in my board, no go

no boot or anything, and that little light is on by the ram

Ouch, that sucks darkorb. Hopefully XFX can help you out swiftly and efficiently ;)

[werty316]

Geeze, these 650i Ultras ain't look so great. I think one reason why so many are DOA is the way the chipset heatsink is mounted which makes it quite fragile.

[xubx]

umm guys need a lil help. i m not too sure whether my mobo is faulty or wat is. i recently got
e6750,
xfx 650i ultra,
8800 gts 320mb
hiper type r 580W
audigy 4 pro
2gb corsair xms 2

ok now the problem is i turn my pc on fans spin like crazy and nothing happens. so i turn it off. let is realx for 5 mins and then turn it on fans go on again high speed, then slows down and pc starts. right after the xfx logo it shows me a msg that overclock failed or something, downgrade clock though i never overclocked. this happens almost everyday. also while using nvidiatuner even the slightest overclock instantly halts my pc. i m out of ideas. wud greatly appreciate it if some1 can hel me out
thanx

[slugbug]

Does the board have the latest P03 bios installed? You need to upgrade to the latest bios before your 6750 will work properly.