XFX 8800GT Alpha Dog Edition Fan Stuck On 100%

[Mixmaster456]

Hi, I just installed the XFX 8800GT in to my system last night and noticed that the fan speed is always at 100%. I determined this because I read normally when the computer is first turned on the card will be at 100% for a few seconds then go to normal. My fan is always the same speed. Riva tuner doesn't work and neither does Ntune. My ambient temps are 42C and my load temps are 48C. I have only run Company Of Heros on the card though, so I'm not sure how hard it was being pushed. Other than that the card works perfectly. I created a ticket with XFX but they haven't been able to help, except to tell me that the fan is not adjustable. The rest of my system contains the following:

Windows Vista x64
Intel C2D 6300
4 Gigs of corsair Ram
Gigabyte GA-965P-DS3 Rev.1
Nvidia Driver version 169.25

Thanks in advance for your help.

[Miker]

2 Ideas.

Vista 64 Bug,

Or they locked the speed so people didn't turn it down and have it overheat and blow.

[Mixmaster456]

Hey, thanks for responding, yeah I think either of those sounds like a possibility. It is driving me crazy, I can hear this thing in the next room. I am thinking about replacing the stock cooler, but I just spent 259 on the card and the thermalright HR-03 is like another 50. I am not sure what to do.

[Putts]

Hey, I'm in the same boat as you. Just bought the same card this week, except that mine is installed on a Vista x32 system. Fan starts spinning at 100% at POST, hasn't slowed down yet. I've been talking with XFX as well, they emailed me a new BIOS to load on the card, but it did nothing except screw up my drivers. I'm hoping that this is just a coincidental defect, and not an intentional design idea on XFX's part, because this fan is so loud, it's literally driving me insane.

[Sharlee]

My fan has been stuck at 100% for 3hrs. Then it suddenly dropped. 3 hrs ffs!! Ive gone partially deaf! I spent ages trying to rectify the problem using Ntune and Riva with no avail. I was then posting this reply and it just dropped. Ive sent a ticked with no reply as of yet. I have had my pc 1 month now and had no problems with it until last week when the gfx card fan was sticking on 100% for longer and longer durations, first of all it would stick through the booting process and onto my desktop, then it would stick for 2-5mins and now it gets stuck for ages and my worry is next time i boot, it will stick on 100% forever! I specifically bought my pc to be silent which it now isnt due to this problem. Not happy :frown:

Vista 32bit btw ^^

[xfxsupport]

What is the part number or product code for your video card?

[Mixmaster456]

Glad to hear its not just me having this problem, haha. Yeah I am really hopeing its not like this by design too because I like the look of the card the way it is. Also I don't want to lay down another 30 or 40 dollars on a new cooler. The product code on my card is: PV-T88P-YDF4 VE.2 W01/08 . Thanks again.

[Sharlee]

My product code is PV-T88P YOQ4 VA.O W11/07

[Methious]

I have the same model 8800 Alpha Dog, never had an issue with the fan. When you flash the bios on your video card you have to reinstall the drivers (run driver cleaner pro first, reboot into safe mode and run it again). Flashing changes the graphics cards characteristics so you have to reinstall the drivers so they can adjust. Any time you reinstall or install newer drivers run driver cleaner pro it'll save you uber headaches.

If the fan is sticking keep after XFX, it might be a vista problem but it's up to them to work with Microsoft and fix it if it is. Mine runs fine on Vista and XP both 32 bit, but with Vista that doesn't mean a lot, lot of random bugs specific to the hardware you have.

[Putts]

I don't believe that this is a Vista issue. Like I said earlier, the fan is spinning at full speed from the moment I press the power button. There's no reason for the fan to be running at 100% at POST. This afternoon I'll pull the card out of my new rig and drop it in my old one, just to make sure it's not a motherboard issue or something, although I can't possibly imagine how it could be.

[gandy]

Also have the same problem with this card and the fan being stuck on 100%
No change on the fan speed on xp 32bit and 64bit and vista 64bit

This fan must put out about 40db which is enough to wake me up at 5am. I have tried riva tuner but that was unable to gain control of the fan and ntune didnt work aswell.

the part number for mine is... PV-T88P-YHF4 Ver1.2 W01/08

had this card less than a week and its driving me nuts with the noise, guess im to use to my pc out putting around 20db of noise :(

[Alluring Angel]

I'm having the same problem too.

Tried using ntune, doesn't work.
Tried using rivatuner, doesn't work.

The fact that the fan is stuck at 100% turns me crazy because the
noise is so annoying! I hope there's a way to fix this without rma'ing
my gpu since I will be computer-less for more than a week. :ahhhhh:

[gandy]

I also have the same issue with this card and the fan running at full speed and its driving me nuts.. to the point where my old 7950GX2 it looking alot better than the 8800GT..

I leave my pc on all the time and i need a quiet pc which by the looks of things im not going to get. This card woke me up at 5am :(

i have the PV-T88P-YHF4 Ver1.2..

I am tempted to return the card back claiming it has a faulty fan ( being on all the time is a fault in my eye's ) or i might just get another cooler for it...

Hope this issue with the noise can be fixed.. Before i have to send it back.

[Mixmaster456]

I found out this is also a problem with linux, nvidia fixed the issue in their lastest driver version for linux. See this link for details. (http://www.nvidia.com/object/linux_display_amd64_169.09.html)

[OldManracer]

What driver versions do the users with the fan problem have? Are they the ones from XFX or Nvidia? Beta or WHQL?

I just received my XFX 8800GT and I plan to build my new system this weekend. I really hope that the fan works properly

[illuxion]

I've already posted to support, but I'm having 2 different problems, both making me consider taking the hour long drive back to fry's to return both of my cards, and just get the evga version I had to begin with. Like a silly guy I returned the perfectly good evga for the alpha dogs only because of of the pci-e 2.0.

Ok the biggest problem is that I install the drivers, reboot, then go into windows. My LG-246 is running perfectly fine until the reboot then all hell breaks looks. It looks like the phase/refresh is off by a large margin and the signals seem driven way too hard(oversaturated and VERY bright). It make these absolutely unusable, I was expecting a quick bios update to get things rolling but it seems I have to wait for a trouble ticket to go through for any hope of getting these working. I have tried the latest drivers from guru3d as well as the ones off of the cd that came with my cards. I have tried using both ports, changing the pci slots, only putting 1 card in, having both cards in with no sli bar, and the results.

The second problem is the fans are on 100% of the time Compared to the EVGA these replaced, the sound is terrible.

System specs
XFX 780i
Intel E8400 45nm wolfdale
XFX 8800GT x 2 SLI
OCZ 2 x 2gb PC6400 SLI-ready
Corsair TX750 single 12v rail PS
2 x 150gb WD raptor
2 x 320gb WD
1 x 750gb seagate
Emprex 16x dvd burner

32bit XP pro and 64bit vista ultimate both have both of the problems

Please help me, I'd love to give an up and coming company a chance, but getting bit like this hurts.

[Sharlee]

Still no answer from tech support. And now my fan is stuck 100% constantly. I cant believe that a gfx card costing £175 would have a problem like this.... So what happens now? I have had no response from Scan who i bought it from, they probably wont let me RMA because i bought it about 3months ago. So is my only option to buy a £40 new cooler? Or wait months for some new drivers?

[Mixmaster456]

OldManracer, I have used the drivers from XFX and from Nvidia (although I am pretty sure they are the same thing) both beta and WHQL. None of them have made any differance. I haven't heard from XFX in a few days, so I'm not sure whats going on. I also have this problem in Ubuntu 64 and 32. I haven't tryed the new drivers for linux yet though because I can't get them to install.

[Alluring Angel]

I called three different XFX tech support guys to confirm the answer I got
from the first person... and just to let you all know - all newer version of
their gpu will have the fans locked at 100% speed. You will not be able to
adjust it. Sucks huh? I'm currently rma'ing my card to get it replaced with
the older version so the fan can be adjusted... :ahhhhh:

[xfxsupport]

I called three different XFX tech support guys to confirm the answer I got
from the first person... and just to let you all know - all newer version of
their gpu will have the fans locked at 100% speed. You will not be able to
adjust it. Sucks huh? I'm currently rma'ing my card to get it replaced with
the older version so the fan can be adjusted... :ahhhhh:

This is NOT true. We make different 8800GT versions

If you are having issues with fan noise on your 8800GT start a support ticket at www.xfxforce.com and PM me your ticket number. I will look into it and help out.

[OldManracer]

My card is a T88P-YDF4 Ver C.0 01/08, so I guess I will be fine, I will find out when I get time to put the system together.

[Mixmaster456]

I have the PVT88PYDF and it is not adjustable, I was told this by the XFX tech who responded to my ticket. If it is adjustable as you mentioned, please let me know how I can adjust it as its been driving me nuts for over a week now. Thank you.

[dumdum]

mine goes 100% only to a few second before the post screen.

[gandy]

here is how i got round the noise issue.. well worth the money i spent to get rid of the noise :)

1, Arctic Cooling Accelero S1 VGA Cooler
1, Arctic Cooling AC-STM Turbo Fan Module for Accelero
some extra ramsinks

now i have idle temps of 37c and full load temps 44c ( when running ATI Tool for more than 20 minutes )

and my card now looks like this and i have faith in it again :)
http://images.ukcs.net/10412/DSCF0060.jpg

[Alluring Angel]

This is NOT true. We make different 8800GT versions

PVT88P is how they all start

PVT88PYDD
PVT88pYDE
PVT88PYDF
Orginial design and have adjustable fan.

PVT88PYDQ
Different Fan but still adjustable

PVT88PYHD
PVT88PYHE
PVT88PYHF
PVT88PYHQ
These versions do not have adjustable fans, but cost less the the previous mentions video cards.

If you have any other questions, please let me know.

Oh really... I have PVT88PYDF and the fan cannot be adjusted. :-x

Sorry, but I'm just frustrated. I never knew that some of the models have no fan adjusment.
My gpu is currently being processed @ rma so I hope they could replace it with the adjustable fan one.

I wonder if I have to pay extra for that... =T

my rma # is: XCR9035

[TacoTaco5]

Guess what...if your XFX 8800GT is like mine, and many others, your fan control cables were clipped at the factory. Remove the outside shield and you'll see. There's another thread dealing with at http://www.hardforum.com/showthread.php?p=1032011549 .

I wonder if this was done on purpose because they had heat issues with a certain batch? The card I have has reviews stating the fan control works fan prior to February 2008, so it seems to be only newer cards coming out now that are crippled. I'm RMAing mine now and never touching XFX again.

http://temp.berusjr.com/images/_DSC0774.jpg

[OldManracer]

Oh really... I have PVT88PYDF and the fan cannot be adjusted. :-x

If the fan on my card can't be adjusted it will be my first and last XFX card. I haven't had a chance to build my new system, but I have the YDF4 like the above poster, it has a black PCB and the fan that looks slightly larger than the reference design and it is located away from the DVI connectors.

It is interesting that the models that xfxsupport said had the unadjustable fan all have the fan closer to the DVI connectors if you look at the pictures.

I wonder if some of the model numbers got mixed up at the factory or something. I guess I will find out about my card soon enough.

[xfxsupport]

If you part number falls into that category that should have an adjustable fan but does not, just start a support ticket and let me know the number and I will look into it.

[Mixmaster456]

Hi, my ticket number is 135239 I haven't recieved a responce to my ticket in about a week. As I said my card is a PVT88PYDF but the tech told me it is not adjustable. Any help would be apritiated.

[xfxsupport]

I will have it addressed thanks.

[Mixmaster456]

Thanks for the help. I got a message on my ticket today with an RMA number asking me to return the card to be fixed, however I didn't ask for an RMA number. I did'nt know this was a hardware issue? If this isn't a hardware issue I don't want to send the card back and pay for shipping etc... Let me know if you can confirm this is a hardware problem with the card and not a bios or driver issue. Thanks again.

[Alluring Angel]

Thanks for the help. I got a message on my ticket today with an RMA number asking me to return the card to be fixed, however I didn't ask for an RMA number. I did'nt know this was a hardware issue? If this isn't a hardware issue I don't want to send the card back and pay for shipping etc... Let me know if you can confirm this is a hardware problem with the card and not a bios or driver issue. Thanks again.


I'm on the same boat as you are and I sent mine in to get it replaced on
02/04/08. Maybe you should too. Shipping isn't really expensive you know...

[lobex]

Got my card today and I have the same problem!
pv-t88p-ydf4

[Alluring Angel]

Got my card today and I have the same problem!
pv-t88p-ydf4

Poor you... I got the same model number as yours and I had to get mine
rma'd. I guess you should too. :ahhhhh:

They say the PVT88PYDF model have fan control but it actually does not.

* Shakes head *

[xfxsupport]

Poor you... I got the same model number as yours and I had to get mine
rma'd. I guess you should too. :ahhhhh:

They say the PVT88PYDF model have fan control but it actually does not.

* Shakes head *

No actually they do, but for some reason yours did not. If none of them had fan control what good would it do me to have an RMA set up for customers as their replacements would act the same.

[Alluring Angel]

No actually they do, but for some reason yours did not. If none of them had fan control what good would it do me to have an RMA set up for customers as their replacements would act the same.

Hmm, okay... but why is a lot of that model have no fan adjustment? I've been
hearing the same thing from different people... Did they mess up the packaging?

[Mixmaster456]

Since I use my computer for work, I can't really afford the down time, I decided to just buy an after market cooler (accelero S1 Rev. 2 W/tubo module). I'll let everyone know how it goes.

[lobex]

I sent the card back to the store I bought it from, thay said thay would give me a refund. :)

Thinking about getting this card as a replacment, does anyone know if this has fan adjustment? I dont whant to go trough this again.

XFX GeForce 8800GTS 678M 512MB XXX GDDR3
,PCI-Express 2.0, 2xDVI/HDCP, 678/1972Mh

[srpeters18]

Don't know about the fan adjustment, but if its a G92 GTS its a better card.

[lobex]

It`s like 100$ extra. I`ll think about it.

[Miker]

Um, in till windows loads the fan will spin at 100% because windows hasn't loaded, thus, no driver to tell the card where to spin at.

Just though I would point that out randomly.

[OldManracer]

I just finished my new PC with a T88P-YDF4 Ver C.0 01/08 and I am happy to say that the fan works properly. It spins at 100% percent for a few seconds after a cold boot and the slows down greatly. I can't wait to try some games.

[werty316]

Thats not entirely true Miker as a fan's duty cycle could be programmed a certain way in the video card's BIOS.

For example I have a friend with a video card where the fan would spin at 100% when he first turns his computer on and after a few seconds the fan's rotation speed decreases.

[Miker]

Um, that is what I said didn't I? When your PC turns on the card will spin at 100% in till the windows driver tells it to slow down.

[werty316]

Did you read what I said?

"For example I have a friend with a video card where the fan would spin at 100% when he first turns his computer on and after a few seconds the fan's rotation speed decreases. (http://www.bjorn3d.com/forum/showthread.php?p=125153#post125153)" meaning the fan decreases its rotation speed before windows loads and even before the POST sequence loads...

In some instance its not a windows driver that control the fan speed, it the fan's duty cycle settings in the video cards BIOS...

[Miker]

O, I get it, my bad. You know how how when you have no Video Driver the card spins at 100% till the driver loads.

[Sharlee]

I just finished my new PC with a T88P-YDF4 Ver C.0 01/08 and I am happy to say that the fan works properly. It spins at 100% percent for a few seconds after a cold boot and the slows down greatly. I can't wait to try some games.

Well mine worked fine for 2 weeks, now been 3 weeks with it at 100% and no help from supplier or xfx....

[illuxion]

After talking with tech support, I also confirmed that the base model 8800GT alpha dog has a 2 wire fan. Its pretty sad because the cards cost $30 more than their EVGA brethren but the EVGA cards have speed control, the only problems with the EVGA cards is that there are 2 revs of fans out, one is small and noisy, one is bigger and less noisy, but both can be set to whatever you want and are pretty much inaudible below 45%.

I asked if there was any thing they could do and was told "that's the way it is". Bad way to do business for an up and coming company, but I'm quite content with my pair of EVGA 8800GTs, running 708core/2018mem/1750shader with stock coolers(upgrading to water soon, didn't have enough tubing to do it today) and play crysis fairly well. I was planning on upgrading to water anyhow, but it was the thought that counts, telling me tough luck, deal with it isn't a way to win my business over.

With the EVGA bios, the fans start at 100% then come down to about 35% after post, then the 168 nvidia drivers slow them down to 29%, then my rivatuner profile loads and all is happy. The 171 drivers have a bug and ramp them to 100% on load, but rivatuner can fix that real quick.

I also had the odd problem with the card thinking my LG246 was a TV and not a monitor, and tech support blamed it on the nvidia drivers, I've tried the bottom end BFG 8800GT, and my current bottom end EVGA 8800GT and have no problems using THE SAME DRIVERS, funny eh?

Its a shame as I was willing to go out on a limb and give XFX a shot, instead they shot me in the foot with their responses, someone with buying power for quite a few users at a major semiconductor company. Too bad, I've already added them to our blacklist. My EVGA 780i should be here tomorrow, and my XFX board will go back to Fry's.

Didn't mean to turn this into a rant, but a simple 50cent skimp on a 2 wire fan instead of 3/4 wire to keep customers happy, on a board already more expensive than its competitors is pretty bad, then pretty much telling customers "too bad you bought the 'cheap' one, fornicate far afield" when they complain, what do you expect?

You should be able to guess what you're up for when a company doesn't even host their own tech forums.

[Miker]

XFX has been the leader in the field for a while.

A lot people, me included like to set our fan to 100% to keep the temp as low as it can be.

[illuxion]

XFX has been the leader in the field for a while.

A lot people, me included like to set our fan to 100% to keep the temp as low as it can be.

I like to decide what speed I have it set as, as all other manufacturers I experienced with the same card agreed, especially from a company that charges more for the base 8800gt than the other major manufacturers. I don't mind using rivatuner or other software to ramp the speed up when I'm gaming, but I don't like to hear a howling banshee while I'm on my vpn connection trying to do an expense report, I also didn't like the answers I got when I did contact support. No skin off of my back though, just time wasted.

[Mixmaster456]

Well I got the Accelero S1 installed today. What a relief, this thing is totally silent with the turbo module and cools better than the stock fan at 100%. I took some pics after taking off the stock cooler. Here is a link for anyone interested. (http://picasaweb.google.com/JeffSturgis/XFX8800gtHeatsinkRemoved) As you can see the guy above me is correct they do use a 2 wire fan so it is NOT adjustable. Also I'm not sure if they forgot to take off the adhesive backing for the ram sink or not. On my card they just used pads with no adhesive or thermal paste of any kind. Weird. Anyways I highly recommend the Accelero S1 Rev.2 for anyone interested in making their 8800GT silent.

[Blacklash]

Grats, nice cooler.

I can't imagine listening to one of those GTs going full speed all day and night. I've certainly heard louder coolers, and 100% is too darn much.

[riley]

Hello, just recived a XFX 8800GT Alpha Dog XXX Edition card (670mhz one).

My fan seems to be stuck on 100% and will just not change in ntune or rivatuner.

Model number is PV-T88P-YDD4. The fan better be changeable on such an expensive card.

[bjuser]

I have the exact same problem.

My fan seems to be stuck on 100% and will just not change in ntune or rivatuner.

Model number is PV-T88P-YDD4

I actually went ahead and purchased the XFX 8800GTS, it arrived today and worked perfectly. Fan adjusted accordingly as it should. I guess I will just try selling my 8800GT on Ebay. Have always been a fan of XFX and will remain today, but was highly disappointed and I am sure they will lose many customers over this. I have submitted a ticket to XFX but no hope there.

[toffe]

Hello, just recived a XFX 8800GT Alpha Dog XXX Edition card (670mhz one).

My fan seems to be stuck on 100% and will just not change in ntune or rivatuner.

Model number is PV-T88P-YDD4. The fan better be changeable on such an expensive card.

I'm also having the 100% fan speed problem on this version of the card, even though it's listed as having fan control by xfxsupport earlier in this thread. I've taken a look at the fan and it appears that it's only a black and a yellow wire going from the fan to the card, ofc meaning that fan control is not possible.

[Alluring Angel]

For the people who have the non adjustable fan - could you please tell
me what version you have? It should say on the sticker outside of the box.
" Ver _ _ "

Thanks!

[riley]

Its the PV-T88P-YDD4 Ver E.0.

Ive grown used to it really. But still a little annoying.

Still would be nice for XFX to make it all alot clearer and tell us what they hell is going on though.

[Alluring Angel]

Its the PV-T88P-YDD4 Ver E.0.

Ive grown used to it really. But still a little annoying.

Still would be nice for XFX to make it all alot clearer and tell us what they hell is going on though.

From what I think, there are certain version of YDD4 that has variable fan
and the ones that don't. When I received the correct one, the version says
Version A.0.

[riley]

From what I think, there are certain version of YDD4 that has variable fan
and the ones that don't. When I received the correct one, the version says
Version A.0.

Ok thanks. Im not to bothered. But, since it is ment to have variable fan ill throw it in at a later date for the correct one.

[qwertyell]

I also have the PV-T88P-YDD4 Ver E.0 and the fan is stuck at 100% and driving me crazy.

I had to send back my first Alpha Dog XXX 8800gt because it kept crashing with red artifacts - but at least the fan control worked!

This replacement card has no such luxury.

I feel so disappointed to have spent over £200 on a product, yet three months later (and one replacement later) I'm still trawling the support boards and forums trying to find answers to get the thing working satisfactorily.

I've posted a ticket on the XFX support site, but judging from some of the experiences of people on this thread, I'm not expecting anything other than a cyber-shrug of the shoulders from them and yet more disappointment.

If I have to send this card back as well, then that's the end of my XFX adventure.

[eduardoeltortuga]

My XFX PVT88PYDF4 8800GT 512M also runs at 100% ALL the time. It is EXTREMELY loud. I'm no gamer I bought this card to do graphic design. XFX support was fast, but they told me my card was designed to run at 100% all the time. I was going to RMA it with Newegg, but I would just get the same card and be without my computer. :-(

[qwertyell]

If anyone is still bothered, XFX told me that there are two models of the PV-T88P-YDD4 (even though, confusingly, they both have the same product code). One has fan control, one doesn't: "but they are supplied from XFX at different prices, so should be obvious to the supliers/distributors".

Which, I guess, means that anyone who has ended up (like me) with the PV-T88P-YDD4 without fan control has been sold the cheaper version.

And, if you're like me and paid top-dollar for the best version, you need to take it up with the supplier.

Seems like a classic case of passing the buck - so far my supplier seems oblivious to the issue and doesn't know what XFX are talking about. What a shambles.

[Alluring Angel]

My XFX PVT88PYDF4 8800GT 512M also runs at 100% ALL the time. It is EXTREMELY loud. I'm no gamer I bought this card to do graphic design. XFX support was fast, but they told me my card was designed to run at 100% all the time. I was going to RMA it with Newegg, but I would just get the same card and be without my computer. :-(

Mmm, you should RMA it through XFX.

[be careful]

finally, i didnt noticed which have adjustable and which not..some one say YDQ4 some says YDF4 some ... blaaaaa is there an official source for these?

[Darkwave]

Hey all,

Ive been following this thread for a few weeks now and I was really hoping when I ordered my 8800gt I would get one with an adjustable fan but alas I got a PV-T88P-YDE4 :-( (confirmed by XFX support not to have an adjustable)

As most of you guys here have said the fan does run on 100% all the time with really gets on my nerves. To be honest I wasnt too worried if I got a adjustable fan or not, was just hoping that I wouldnt get one this noisy. Oh well.

Now, I have never replaced the stock fan on a gfx card before - never needed to (im not into overclocking etc) but im now looking at getting a new fan as I cant be bothered to play email/post tennis with Scan.co.uk reguarding returning the card.

Any recommendations for a decent (adjustable :lol:) fan?

[Ollesealey]

Hello all.

This is a rather informative thread. I've been wondering if it was my ineptitude at installing it, xp x64 which I'm having a bash at, or something else that led to my 8800GT fan going mental the whole time and making my idea of a new quiet computer a mockery. Just found out I fall into the "NO FAN CONTROL YOU BOUGHT CHEAP GOODS" side of the line, as per XFXs earlier post.

I must say this is a bit of a rough way to treat people on XFXs part isn't it? If there are cards with no fan control, why bundle them with software that explicitly offers to do just that (Ntune)? Also, as a product offering it doesn't seem to make all that much sense either: Why have many versions of the same product and have no obviously distinguishing markings for the consumer?

Now, if I send you (XFX) my card as another poster did, will you replace it? I'll make a case on the XFX site too, but would like to know if you'll take action on it?


Kind regards,


Oliver

[DJ Prem]

Looks like I'm one of those whos fan is stuck at 100% and sounds like a jet engine, model PV-T88P-UHF4, started 142789 but its not looking good from XFX support :help:

[Gearshift]

Card part number PV-T88P-YDE4 Ver E.0

Grateful thanks to gandy and Mixmaster456 for your recommendation. Peace & quiet at last for only £20!!

GPU temperature is 5 deg. C lower than with the original fan running continuously at 100%, too.

Maybe XFX should consider suggesting the Accelero S1 (Rev.2) to anyone who (justifiably) complains about the noise from their fixed speed fan?

http://i260.photobucket.com/albums/ii29/GearShift2008/1_Before.jpg

http://i260.photobucket.com/albums/ii29/GearShift2008/2_Exposed.jpg

http://i260.photobucket.com/albums/ii29/GearShift2008/3_Mini-sinks.jpg

http://i260.photobucket.com/albums/ii29/GearShift2008/4_Mounted.jpg

http://i260.photobucket.com/albums/ii29/GearShift2008/5_After.jpg

[McGeagh]

Ive just received my XFX 8800GT XXX alphadog card, and it too is stuck on 100%

PV-T88P-YHD4

Any advice? Thanks

[Putts]

I submitted a ticket to XFX tech support a few weeks ago to have my card repaired, and they told me to send it in to look at it. I just sent it last week, and now I have a message saying:

"Your recent returns ref: removed has recently completed the testing process with the following status: {J1H192059 = NOFAULTFOUND}. A technician will be in contact shortly to discuss completion of this returns. If you have any queries regarding this test result - please send a message to the support team. Thank You. XFX Support Team"

No fault found? Are they serious? A $250 video card with a broken fan, and you can't find any fault in it? I really hope that XFX reconsiders their answer here, because they may have already lost a customer for life, and I have no problem letting the BBB know about this little issue. To have to purchase and install an aftermarket cooler for a $250 video card is simply outrageous. XFX, I'm disappointed. I expected better from you.

[Miker]

Your fan works... Computers are loud, if you don't like it you need a new cooler.

[stroberaver]

Computers are loud
Mine isn't. If he doesn't like the noise of a card locked at 100% fan, how is that his fault if he expected a reference design with variable fan?

I also fell into the trap of buying an XFX 8800GT with the fan locked at 100%.

Imo it's an utterly retarded design decision to make a card that creates so much noise. It's hard to imagine anyone putting up with it unless the computer is in it's own dedicated room.

The crux of the problem is that there's no way for a consumer to find out before purchase which cards have functioning fan controllers and which don't. The information isn't on XFX's website, and consequently it's not on any retailers' websites either.

Needless to say, a card that sounds like a dustbuster does not "work" in that it is not fit for purpose if intended to be used in a quiet pc.

I RMAed my original card for a full refund under the ground that it was not fit for purpose because of the rediculous noise it made, and that I would have never bought it were it not for the lack of published details about the non-standard cooler.

XFX were lucky to regain me as a consumer after that - I only got an XFX replacement 8800GT because I could get the YDQ4 for a good price.

[Putts]

Your fan works... Computers are loud, if you don't like it you need a new cooler.

Wow...thanks for the extremely helpful comment.

My processor came with a fan. Its fan works at variable speeds just fine. It's practically silent, even at 100%. I have no need to buy an aftermarket cooler.

My case came with a fan. Its fan works at variable speeds just fine. It's practically silent, even at 100%. I have no need to buy a different fan.

My video card came with a fan. Its fan does not work at variable speeds. It's so loud, I can hear it from anywhere in the apartment. And you're telling me that I need to buy an aftermarket cooler.

I spent as much on this card as I did on my processor and case put together. How is this excusable? Every other video card I've owned has been quieter, and has its fan run at variable speeds.

When you buy a car, the car dealership doesn't say "Ok, well here's your car, if you want things like a suspension or a muffler, you'll have to buy those and add them on later." No. It's implied that these things will be provided for you, and that they are reasonably made, because every single other car out there has them as well. So when I buy a video card, it's assumed that it has a decent fan on it, because every other video card out there has a decent fan on it. I shouldn't be told "Well here's your card, you have to buy the cooler yourself if you don't want your card to drive you crazy".

[Miker]

When you buy a car, the car dealership doesn't say "Ok, well here's your car, if you want things like a suspension or a muffler, you'll have to buy those and add them on later." No. It's implied that these things will be provided for you, and that they are reasonably made, because every single other car out there has them as well. So when I buy a video card, it's assumed that it has a decent fan on it, because every other video card out there has a decent fan on it. I shouldn't be told "Well here's your card, you have to buy the cooler yourself if you don't want your card to drive you crazy".

My GTO is somewhat loud, and has stiff suspension that some people don't like. When you get the card, that is how it comes, you can fix it if you want too.

*Can't Finish Typeing, need to go to class*

[Putts]

My GTO is somewhat loud, and has stiff suspension that some people don't like. When you get the card, that is how it comes, you can fix it if you want too.

*Can't Finish Typeing, need to go to class*

Does Pontiac sell 2 versions of your GTO, one with a regular suspension, and one with a stiff suspension? No.

Also, you have the ability to research the vehicle before you purchase it. You can read reviews, you can test drive it, etc. You can know how the car is supposed to work before you purchase it. And if it doesn't work that way, Pontiac is obligated to fix it, provided that it is still under warranty. We don't have that luxury with video cards. We can't "test drive" graphics cards. We have to trust the opinions of the reviewers. But if the reviewers are given one model, and I'm sold another, believing that I bought the correct model, how am I at fault?

If XFX had been honest and marketed this particular model as the "We're too cheap to spend 50 cents to put a decent fan on this card" edition, then none of us would be in this mess. But they decided to deceptively sell this card with a nearly identical name to the working model, and now thousands of people are screwed.

[Putts]

Well, I got an update on my ticket from XFX. They still deny that there is any problem with the card, however, they have agreed to swap my card for one with a variable speed fan. Hopefully other people will be able to get their cards replaced with usable models as well.

[Widjaja]

Well, I got an update on my ticket from XFX. They still deny that there is any problem with the card, however, they have agreed to swap my card for one with a variable speed fan. Hopefully other people will be able to get their cards replaced with usable models as well.

I hope the next card goes well and actually adjusts the fan speed correctly itself like all GPUs do except some of the 8800GT's.
I hope my replacment card works correctly.

Something seriously botched up with the revision no matter what excuses are given by XFX or fanboi.:lol:

[McGeagh]

Can anyone suggest a new cooler for mine... ive decided to keep it as i cant not have a pc for a week waiting for them to possibly say theres no fault and getting nowhere.
I dont want an uber expensive one, just one good enough to cool this particular card, as cheap as possible.

any suggestions will be greatly appreciated. thanks

[IronRush]

Hello guys.
My first post here. I just register here for help you all. I had same problem with my XFX 8800 GT 512 PV-T88P-YDF4 VE.2. Fan 100% all the time, impossible to change.
Later I will extract my vga bios and will make a mod. Edit the bios, ONLY fan speed settings.
Later I will post here a tutorial and the "new" bios for download.
Ok?
I am a happy guy with that VGA. Very great... performance and image quality. We cant to let this small problem mess our lives, hehehe. Fan at 100% is really loud! Anyway...
Cya you guys today later.

PS: Sorry my poor english, I am brazilian.

[Widjaja]

Can anyone suggest a new cooler for mine... ive decided to keep it as i cant not have a pc for a week waiting for them to possibly say theres no fault and getting nowhere.
I dont want an uber expensive one, just one good enough to cool this particular card, as cheap as possible.

any suggestions will be greatly appreciated. thanks

I don't know about the price but if your'e not going to use SLi, I recommend the AC Accelero S1.
TKpenalty, the main man of the 8k-9k series clubhouse at TPU is using one of these on his Gigabyte 8800GT durable 2 version with a sublte overclock over the factory OC.
He's using it passive as well although you can use fans.:wink:

[IronRush]

Sadly is impossible to change de fan speed in VgaBios. Impossible.
I tried many ways. I edited my bios four times making tests, but nothing. Sure is any hardware connection... any wire.

[Jdalamar]

I too have the super jet card, fan is louder then my box fan in the room. I took it out, could not stand the noise. Opened a ticket with XFX. Anyway, mine is the PV-T88P-YDD4 Rev. E.4, ticket number 146671

[Jdalamar]

I too got the 100% fan speed card, PV-T88P-YDD4 Rev. E.4 Is this one suposed to have an adjustable fan? I have yet to see an official listing of the ones with or with out. Opened ticket number 146671 with XFX guess I'll wait for a responce.

[Rammstein85]

I would suggest buying "Zalman VF1000 LED VGA-Cooler" or "Zalman VF900-Cu LED VGA-Cooler", the "Arctic Cooling Accelero S1" is also very cool and quiet.
Its extra money to pay but you get super cooling nearly no noise. I would have bought the custom cooler also is my cooler wasnt spinning at 100% cause XFX wanted to save some bucks.

I never understand why specially nvidia keeps selling cards with loud cooler. The one XFX uses as a cheap model is not nvidia reference but it look 100% like the one I had in my 7800GT. The should consider making better cooling for their cards I mean no one will complain about 2 slot cooler in our days any more.

[dreampeppers99]

Well, I've got bought one ... with the same problem.

So I open it... and I saw a fan with two wires (the control generally had 4 wires) but open the case (that one of fan) I also saw two wires cutted...

I was wondering if these two wires cutted aren't of fan control. Someone knows it?

[Widjaja]

Well, I've got bought one ... with the same problem.

So I open it... and I saw a fan with two wires (the control generally had 4 wires) but open the case (that one of fan) I also saw two wires cutted...

I was wondering if these two wires cutted aren't of fan control. Someone knows it?

The two wires which are left are the positive and negative which only power the fan.

A Third wire is needed to control the voltage of the fan to alter the speed of the fan.

Since you have no third wire there is no speed control unfortunatley.

Although I don't have the slightest clue what the 4th wire would be for.

[dreampeppers99]

Widjaja if the third wire exist (but is cutted) can I take a wire and extend from cut until plug and just it make the control fan works?

[Widjaja]

In theory it makes sense but I have never tried it.

[typh4u]

I have the ydf4 model and it is adjustable.

[absf1r3]

I have not purchased the 8800GT but i want to ask if the PV-T88P-YDQ4 version has adjustable fan control or not. I Love the design of XFX cards so i want to purchase them especially the black PCB of PV-T88P-YDQ4 card. PLease tell me or i can buy the EVGA version anytime but i prefer XFX cuz of PLAIN SEXY DESIGN.

[tonton-bob]

Hi guys,

First post for me as well.
I received this morning my xfx 8800 gt (PV-T88P-YDF4 E.4) and the fan is also stuck on 100% ...

I dont mind this when I'm gaming but it's really annoying when I'm not ...

I wasn't aware of such problems with xfx cards and I wouldnt have bought one If I had known that :bawling:

I guess that I have only 2 solutions left : sell the card straight away and buy another brand or buy a fan :x

edit:
Card sold :)
Will never deal again with XFX

[srpeters18]

Hi guys,

First post for me as well.
I received this morning my xfx 8800 gt (PV-T88P-YDF4 E.4) and the fan is also stuck on 100% ...

I dont mind this when I'm gaming but it's really annoying when I'm not ...

I wasn't aware of such problems with xfx cards and I wouldnt have bought one If I had known that :bawling:

I guess that I have only 2 solutions left : sell the card straight away and buy another brand or buy a fan :x

edit:
Card sold :)
Will never deal again with XFX


Or third, call XFX and ask for a the new fan. You could have at least TRIED before giving up on XFX. I have an EVGA mobo and EVGA 8800GT, but its not because they're any better, its because its what they had at the local shop. Seriously, try finding any other company, anywhere, that'll give you the warranty that XFX does.

I mean, how hard is it to call the customer support, or send in a ticket to get something resolved?

[Miker]

XFX has the best support, posting on some-elses post and not even calling them is stupid.

If you called them or started a ticket they would've fixed it.

[nes]

I was worried about the alpha dog when I first held it in my hands. I was amazed at how much power XFX packed into that platform. It looked fragile. I have to say that I didn't have problem one occur with this card. That is not to say that I haven't gotten a bad card from XFX before.

I had a bad 8800 GTX XXX for a while but then I got it RMA'd. If you are having fan problems just get it RMA'd you have a double lifetime warrenty. Just drop XFX an email.

Despite the horror stories, there RMA Dept is top notch. You probably have some of there Techs sending you PMs already about your issue.

[tonton-bob]

I started a ticket and got 2 replies

The first one was : Yes there is no fan control on your card :icon_tiphat:

and the other one was answering my question ( what can be done to fix this problem ) : but if you do require fan control, please contact your supplier, they may be able to help with an upgrade

:naughty:

Contacted my supplier which was ok for a RMA. Would have cost me too much money, I sold the card and virtually didnt lose a penny.
And I didn't want to bother with the XFX support team.

I bought a card expecting fan control ( which is not such a weird expectation for a high quality brand as XFX is supposed to be ) and was misleaded. Like I already said if I had been aware of such a cheap "trick" I wouldn't have bought it in the first place
It's fine , I ( and I guess my friends ) wont buy a XFX product ever again :)

[Otheus]

Hi.

I've just bought PV-T88P-YHF4 version. Didn't know that it was this loud.The fan is stuck on 100% and I really didn't like the noise comming from my computer, it's not fun to hear constant background noise when gaming.
I've read some of the posts in this thread and some got this problem fixed but others didn't.

Should I even bother setting up a ticket? Is it possible to fix this?

[xfxsupport]

I would most definitely start a support ticket and PM me the ticket number. As for the responses given on the ticket system I can only really comment on or have influence over North/South American support.

[joz]

if its the three or four pin fan connection, you can change it form software.

if its only a two pin connection... ur kinda screwed and your either gona have to figure out a way to run it to a thermstat style control, or figure osmething out.

grab the card and take a look at the fan, (see pic for refference: http://img124.imageshack.us/img124/9804/6447largegeforceaf88800ef4.jpg) at the top of reference pic, there are 3 or four wires (green,yellow and barely visible blue, possibly four, but not sure, so pick up your card and tell us if its a 2, 3 or 4 wire fan.

[Ranzear]

Joz, all 8-series cards have their own fan control based on temperature, not motherboard controlled, and its a tiny four-pin instead of a 1.5mm(?) pitch 3 pin header. If these cards want to run 100% you damn better let them because some will idle 70+ celsius.

Yes, Rivatuner might be able to bring the speed down but you have either 1. Too hot a case, and not enough airflow, that the card is overheating but not likely if it stays on at boot. 2. A hardware temp sensor issue and reason to RMA the card or 3. An actual temperature issue unrelated to case airflow and such and reason to RMA the card. Your solution is obvious.

To 8800GT owners: Can you actually touch the back of the card without burning your hand (80+c)? My brother's 8800GT runs around 60-70c and is right around that 'whoa crap thats hot but I can still touch it' feel.

[Charlesbuzz]

Mine is a PV-T88P-YDF4 with a fan problem stuck at 100%

Ticket number to XFX support is 150860, I hope they will replace it!

[joz]

ignore what I said, thne.

[Charlesbuzz]

Very fast responce from XFX, they propose me to send me a new variable fan that I can replace myself. How hard is it to replace this fan?

Thanks

[Charlesbuzz]

Tech support from XFX offer me to replace the fan. They can sending one by mail. How hard it is to remove the actual fan?


By the way, they reply very fast on my request, it is good to see that!

Thanks

[xfxsupport]

Replacing the fan is actually pretty easy. Just remove the screws on the back of the card and once you pull the original fan away, disconnect the power cable. Then attach your replacement fan. I think it will also come with instructions just in case. :)

[Miker]

Does it come with thermals too?

[Widjaja]

Does it come with thermals too?

ROFL
Thermals.

Anyway good question, does the replacement VGA cooler come with ceramic thermal paste?
Not the best thing to just take off the old VGA cooler and install a new one without applying fresh thermal paste.

[Miker]

ROFL
Thermals.

Anyway good question, does the replacement VGA cooler come with ceramic thermal paste?
Not the best thing to just take off the old VGA cooler and install a new one without applying fresh thermal paste.

Glad you liked that. Thermals, as in paste and/or pads for ram.

[isentro]

I received my new XFX 8800GT XXX today after having to RMA my first with Scan.co.uk due to it's instability at the factory OC settings. The new card works fine, but unfortunately is a 4YYD model, and has its fan set at 100%.

I have contacted XFX EU support, requesting a replacement fan that I can install with variable speed, fingers crossed they will send me one soon. The noise is quite irritating (having to play loud music!).

Will keep progress posted.

[Mordecai83]

I have the same problem with PV-T88P-YDQ4 (J1H231519), GF 8800GT Alpha Dog Edition, 625MHz 512MB DDR3 DUAL DVITVPCIE, REG-E2F8DFC8-20080311. The fan is runnig always on 100% and the sound is too loud all the time. So, what`s the method to rma or changing the fan? I sent the support message to them. I'll have to wait right? ;-)

[Champcar]

Well I ordered a XFX 8800GT last week and then read this thread. I was worried about getting a stuck fan. Well I got my card today, its a PV-T88P-YDF4 Ver C.0 1/08 with a Black PCB and I guess I got lucky, my fan only runs at 100% during post and then quites right down.

[Charlesbuzz]

I just received it, come with the thermal, heatsync, fan with proper wires, everything!

Does it come with thermals too?

[isentro]

I just received it, come with the thermal, heatsync, fan with proper wires, everything!

Is this with the EU support, so far they have told me to go back to my supplier to get an upgrade. I have no stipulated that I would like a replacement fan, but as of yet no reply. Seems it takes 2-3 days per reply from XFX.

Fingers crossed I will get a replacement soon.

[Charlesbuzz]

Leave your XFX ticket number here on the forum, XFX support sometime read this thread, that could possibly accelerate the process. They were very fast to answer to me.

Is this with the EU support, so far they have told me to go back to my supplier to get an upgrade. I have no stipulated that I would like a replacement fan, but as of yet no reply. Seems it takes 2-3 days per reply from XFX.

Fingers crossed I will get a replacement soon.

[Snowball]

I just realized that my 8800 GT Alpha Dog is a "bad one".

That's the code I read: PV-T88P-YHF4 V1.2

I wrote to XFX Tech Support but no reply till now:
"The fan of the card is extremely noisy.
I'd like to know if there is a way to silence it using software.
I heard that it is possible on some models and not possible on others.
Could you kindly tell me if I can do something?"

Reading your post, I'm pretty sure that there is not solution.
But I'd like you to confim this: is my card model stuck at 100%?

If so,I'm going to buy this one:

Zatman GV1000
http://www.zalman.com/ENG/product/Product_Read.asp?Idx=283

What do you think?
Thanks for help!

[Miker]

XFXSupport has almost no power for the UK support group. The UK support really blows TBH, the North American is the best though.

[isentro]

My ticket number is 152127.

I'd really like a replacement fan, please.

[nellanayrb]

Hi, i bought a PV-T88P-YDF4 and received it yesterday, and the fan is stuck at 100% like alot of other people here. My ticket number is 154631 if there is anything that can be done, I would appreciate the help. Also, is there a place I could download a newer bios for my 8800gt? Maybe that would fix it.

[Vegeta]

I am located in the UK.

I just purchased the 256MB version of the XFX 8800GT.

Part No. PV-T88P-UHF4

XFX support or someone else, will my card have a variable speed fan or will it be stuck at 100%?

Thanks!

[vld]

XFX by far exceeds every other company in the amount of faulty products. I had 3 XFX cards, 6600 GT with frozen thermal paste which died. LOL

Two 8800GTs one with lockups and other with 100% fan and bad IC design all together. I had 2 EVGA cards, both work perfect.

[Miker]

256m as I know it does not ever have the 100% fan.

"frozen thermal paste"?

[Vegeta]

256m as I know it does not ever have the 100% fan.

I hope you are right. It gets delivered next week anyway. I hate loud fans so if it does have a locked 100% fan speed I'll just give it back to the shop.

[Des1337]

154976 (http://www.xfxforce.com/web//support/ticket/viewTicketDetail.jspa?ticketId=154976) This is my ticket number, i would like a replacement fan if possible. It is impossible to use the computer with the noise of the fan.

[larams]

I just bought the 8800gt alphadog version. Within 5 minutes of installing the card I couldn't take the noise and had to shut it down. This is total BS by XFX to not make the knowledge available that these cards have fans locked at 100%. I'd be willing to bet not 1 single person who has posted here about this would have bought this card if they had known just how unbelievably noisy it is.

It escapes me how a company can go thru a design phase and nobody with a brain who works for XFX had enough sense to realize this noise is not going to make consumers happy. I mean do they even care about repeat business? I buy a new video card every 1.5 to 2 years and I can say without any doubt in my mind that if my situation isn't fixed within a reasonable amount of time XFX will never see another one of my hard earned dollars again.

[Champcar]

I just bought the 8800gt alphadog version. Within 5 minutes of installing the card I couldn't take the noise and had to shut it down. This is total BS by XFX to not make the knowledge available that these cards have fans locked at 100%. I'd be willing to bet not 1 single person who has posted here about this would have bought this card if they had known just how unbelievably noisy it is.

It escapes me how a company can go thru a design phase and nobody with a brain who works for XFX had enough sense to realize this noise is not going to make consumers happy. I mean do they even care about repeat business? I buy a new video card every 1.5 to 2 years and I can say without any doubt in my mind that if my situation isn't fixed within a reasonable amount of time XFX will never see another one of my hard earned dollars again.Next time do some research on what you are buying. If you would of taken the time to do that you would of seen that this was a potential problem.

[slngsht]

Mine was an RMA replacement, and it is stuck at 100%. Model YDQ4, ticket number 155931. I'm perfectly comfortable replacing the fan myself.

[Hoffenkill]

XFX is THE most bogus manufacturer there is. I started a support ticket and THIS is the answer I get for a fan perma set at 100%? I'll be selling this crap card on EBAY it seems, screw you XFX.

[BRIAN - 05/07/2008] Hi Jason, thanks for the message. We apologize for the inconvenience. Some of the 8800GTs were manufactured with non variable coolers. If you are comfortable replacing the cooler yourself than I can arrange to have a new variable cooler sent out to you. There will be instructions on how to replace the existing fan included with it. If not than I can issue an RMA for your card and we can replace the fan for you. Please update us with your preferred address. Thanks Brian.

[DANIEL_E - 05/08/2008] Hi, unfortunately Brian was mistaken we do not have replacement fans for that model, however we do have an adapter cable we can send which will lower the fan speed. You`ll want to ensure you have adequate case ventilation in your case. If you do not have adequate case ventilation the card may overheat with the fan running at a lower speed. I`ll go ahead and add your name to our list and as soon as we have the adapters in we`ll send one out to you. It`ll probably be a week or two before we get them in. Daniel

[MatiasRodGian]

Hello there, first post.

So... I got my fan locked up at 100%. As you well know I'm sure, It's really annoying but well. I just got four questions:



Will my 8800GT eventually fry and explode if I leave it like that? (I think not)
Will there be any problem whatsoever if I leave the card like that?
Is it consuming more PSU power like this? Because my PSU just makes it to run this card, like, if I ad a second DVD drive it will probably explode.
Is it hard/dangerous/not recommended to change the stock cooling myself? (I'm not much of a hardware guy, I've hardly changed a CPU and this card)

I cannot RMA it because I live in Mexico (If I actually can, please tell me).

This is very disappointing coming from XFX, shame on them! :frown:

[TheRic]

Just like many other people, I have received a card with whose fan is stuck at 100%.

My ticket number is: 156470

-cheers

[DondoKing]

I'd like to get a replacement fan as well.

My ticket is 156581.

[wadood]

just got an 8800gt

i found this thread right after i made the order and it was too late to do anything :)

would have been no use anyways...i chose this specific card for it's smaller form factor has i have a small case

PV-T88P-YHD4

i'm happy with the card but i am now looking for someone to help me and recommend an after market cooler for this specific card i am reluctant to go for any of the ones mentioned on this threads because i know my card is smaller

if anyone owns the same card and has replaced the fan with a much quieter, variable and effecient fan please save me

thanks

[mystix]

I just want to make this clear before I return to the store. So basically if you can see more than 2 wires coming from the fan than it has the variable speed fan? If so I can just go and switch it with another unit instead of going through the trouble of returning it.

[isentro]

From Guru 3D forums thanks to Blacklash:

For future reference. Direct from XFX support-

"Here is kind of a lay out of the versions of the 8800GT 512MB
PVT88P is how they all start

PVT88PYDD
PVT88PYDE
PVT88PYDF
Original design and have adjustable fan

PVT88PYDQ
Different fan but still adjustable

PVT88PYHD
PVT88PYHE
PVT88PYHF
PVT88PYHQ
These versions do not have adjustable fans, but cost less the the previous mentioned video cards."

[Widjaja]

YSD4 - (VF830) no fan control.

Although is quiet.

Max load temp 71degC, with no case fan directly blowing or sucking away air form the card area.

[jonaus]

Just wanted to thank XFXSupport on here. I had already opened a ticket with no feedback on XFX support, when I found this thread..

Within an hour of PM'ing XFXSupport, the ticket was updated, and I knew to wait a 2-3 weeks for a replacement fan (they were on back-order due to this issue). I chased it up last week, as it had been a month, and my new fan arrived in the mail yesterday.

Switching out the fans was straightforward enough. 12 screws out... pull off the headsink unit, disconnect the fan and you're half way there..

The new fan has the thermal pads, and pre-applied thermal paste for the GPU. I cleaned off the old thermal paste from the GPU, just to give it a clean surface for the new paste...

The hardest part when adding the new one was getting the fan connector, and the four fan cables to tuck nicely inside the allowed space on the heatsink, pretty much had to guide it in and then wiggle the fan until the connector eases into the cavity.. Once I had that down, 12 screws later, I was re-mounting it in the machine.

Quite nicely, there's a couple of seconds of 100% burst each time you power-on, so you get a little reminder about just how bad the noise was, before it drops to an inaudible level.

The difference truly is amazing. Also I can now control the fan speed as required.. Which it is, because my one slight issue would be the seemingly all-or-nothing approach to cooling.. Now it drops to 30% speed on startup, but I ran 3dMark on it, and it went from 43° up to 73°, and never upped the fan speed to compensate, so I'd have to ramp the fan up manually before running it, to get keep the temps reasonable.

~ Jon

[rank]

I recently purchased the 8800 GT Alpha edition and it sounds like I'm having the problem with the fan remaining at 100%. The fan is blasting loud and isn't slowing down after booting up as it should.

PV-T88P-YDF4 VE.4 W02/08

ticket number 157129

Hope XFX support sees this. I'm assuming I just get the fan replacement instead of having to send the whole card in.

[mystix]

For all the people who have the YDE4, I'm pretty sure that all the Ver A.0 have the variable fan while the E and G versions don't. That might solve the confusion about how on that list it shows that all YDE4 have the variable fan.

[Widjaja]

Hope fully all the contributions to the list will be grouped together and made into a sticky.

It should stop alot of people asking.

Just thinking, I noticed my YSD4 8800GT version was cheaper than the stock xXx version even though it has a Zalman VF830 at the store I bought it from.
Maybe this is why the xXx version with stock cooler was more expensive.

This is fine for me though as I don't overclock the GPU although I do know of someone with two YSD4s in SLi and is getting 90degC on the top card due to the hot air coming off the second card.

None the less, it's when the YSD4 hit 94-95degC when you have artifacting freezing problems.

[jonaus]

Hope XFX support sees this. I'm assuming I just get the fan replacement instead of having to send the whole card in.

May be worth a PM, see post #6 (http://www.bjorn3d.com/forum/showpost.php?p=122796&postcount=6) from this thread for the account to PM.

~ Jon

[wadood]

so if i have a PVT88PYHD4 which is one of the cards that dont come with a variable speed fan...can i get xfx to send me a replacement fan with variable speeds?

i have failed to find any aftemarket vga coolers which i am sure would fit it

[spikey123]

hello i have just brought the 8800gt alpha dog
model no pv-t88p-yde4 ve.0

got a fan thats stuck at 100% like the others in this fourum am i able to get a replacement fan or should i get it rma'd i dont want to read great things about the card and it runs really well just cant cope with the noise

thanx

[flogge]

Great thread. I received an 8800GT 512MB Alpha Dog card Thursday along with a complete DIY system. I built the system after work and discovered the fan issue. I found this thread and opened a ticket at noon on Friday as well as PMing xfxsupport on this site. I just got a notice on my ticket that they would be sending me the replacement cooler only 7 hours after I opened the ticket. Thank you Bjorn3d and my commendations to XFX for their service.

[swchan]

Hello,

Recently purchased the 8800GT Alpha Dog Edition, model # PVT88PYDE4 VE.3.

My ticket number is 158469. Hopefully this would speed up my ticket response.

[h4xor]

After installing my 8800GT XXX Alphadog 256mb, I also face the same problem. I hope to be able to receive a replacement for the two-pin fan. My ticket number is 158548. Any help would be greatly appreciated.:help:

[suicider785]

Hey I have the same problem. I opened a ticket for this at xfxforce.com, here's the ticketnumber: 158810. Is it possible to get a replacement fan? Thanks in advance.

[mbakker40]

Ticket number 158925
Wrong type PV-T88P-YHD4

I bought this card a month ago in Holland.
Because of my work being busy and all, i was only yesterday able to build in this card, ...to find out that it runs like a Porsche, but sounds like an old Lada.
This is a serious issue that is not known in Holland.
Sometimes you have two versions, the one a little or a lot more expensive than the other, but never a word about adjustable fan speeds, but most of the time differences in "features"that i doubt that there are those differences at all.
But now, not being able to return my card to the store anymore, i have to find out that adjustable fanspeeds are not anymore a normal part of a 160 euro card, but you have to pay extra for it, namely 175 to 200 euros.
This is a little like, i buy a car, but i have to pay extra for the front window, because with a pair of glasses you can also drive without a front window.
XFX, this is a serious marketing error........

Please can i somehow get support in this....
I am willing to pay for a replacement on this fan, but this sound is really too loud.

Thanks for your time

[pdukers]

Looks like I am also a victim of a fan running at 100% and of course I read about this after purchase/installation :frown:

Mine is a 8800GT Alpha Dog 512 MB (PV-T88P-YDF4). My ticket number is 159091. I hope can be resolved soon.

[x3mer]

I just bought the card... i am extremely dissappointed with the fan problem - ofcourse, stuck on 100% and unbelivable loud.
However, my ticket number is 159162, so i hope i will be provided with any sort of solution soon and will be happy to announce if that happens.

Cheers,
Nemanja M.

[Hoffenkill]

Ticket number 158925
Wrong type PV-T88P-YHD4

I bought this card a month ago in Holland.
Because of my work being busy and all, i was only yesterday able to build in this card, ...to find out that it runs like a Porsche, but sounds like an old Lada.
This is a serious issue that is not known in Holland.
Sometimes you have two versions, the one a little or a lot more expensive than the other, but never a word about adjustable fan speeds, but most of the time differences in "features"that i doubt that there are those differences at all.
But now, not being able to return my card to the store anymore, i have to find out that adjustable fanspeeds are not anymore a normal part of a 160 euro card, but you have to pay extra for it, namely 175 to 200 euros.
This is a little like, i buy a car, but i have to pay extra for the front window, because with a pair of glasses you can also drive without a front window.
XFX, this is a serious marketing error........

Please can i somehow get support in this....
I am willing to pay for a replacement on this fan, but this sound is really too loud.

Thanks for your time

THIS is their idea of marketing. Don't bother trying to understand them, XFX support is just trying to justify a complete and utter failure;

[WILLIAM - 05/08/2008] Hello Jason, We have 8800gt cards all with variable fan and we have a cheaper version of the same card without the variable fan. For users who do not care or for whatever reason... they will save money buying the non variable one and still have the same performance. Its a really good thing that we sell both models as this provides flexibility for the public. The 88P-YH cards are non variable and the 88P-YD cards are variable. The adapter daniel spoke of lowers the voltage coming into the fan and thus it cannot spin up to 100%. Its a work around for the 2 lead fan. Why would you not recommend a company with such options? I personally run 3 120mm Fans and a 9600gt at full speed all the time and the noise isn`t really much of a bother, but if I wanted it quiet I could purchase a different type of fan and toggle it down etc. Sounds like a win win to me.

[pdukers]

[WILLIAM - 05/08/2008] ...
The 88P-YH cards are non variable and the 88P-YD cards are variable.
Strange, my 88P-YDF4 is non variable. So this statement is not always true.

I already got a response from XFX that they are willing to send me variable fan. So I am happy that it can be resolved.

[suicider785]

@ Hoffenkill: Tell this William that they should mention this on their website and on the box so the "public" knows of this.

@mbakker40: Buy a new fan, this is one good and cheap: Arctic Accelero S1 Rev.2 with the Turbo module. It's cooler and very quiet.

[Widjaja]

WILLIAM also forgot to mention the 88P-YS also have no fan control which means all Zalman VF830 equipped versions which are only released in select parts of the world are stuck at 29%.

Although this is a dastardly thing of XFX not to state and explain the confusion of why certain 8800GTs were cheaper, it's not a serious cop out with the Zalman VF830 version as its quiet but then again I'm comparing this to my old X1950pro reference cooler.:lol:

[Syndicate]

Ticket #160483

8800 GS with 100% fan. 2-wire fan. No good solution here...

[SQ1]

hi!

i also got one of those cards, it would be possible to send me a replacement fan?

my ticket number is 161652

thanks in advance

[Snowball]

My 8800 GT Alpha Dog is a "bad one" (fan stucked at 100%) and just died.
I will have the chance to change it in the store where I previously bought it.

That's the code I mine: PV-T88P-YHF4 V1.2

I'd like you to list the codes (models) that have adjustable fan (I'm talkin about 8800 GT Alpha Dog 512M, DDR3)
Could you do it?
In this way I will look for one of those, without haveing for the second time the same annoying problem.

Thanks!

[SQ1]

I'm very unpleased with the support given to me.
the person replying to my ticket (#161652) now says the models are like that and that's it!
I tried XFX live support, and TONY told me that the sending of replacement fans is not for people in europe... and ended with 'sorry we cannot help with this, you should contact your reseller for more help. thanks' and closed the session without giving any more chance to reply!!!

This is support??? The reseller already said they can't keep opening boxes to see how many wires the card fans have, and i think they're right about this... my XFX model (PV-T88P-YDE4) was supposed to have variable fan speed and it doesn't!

Is there any way to help me in this?

[matesco]

XFXSuport I need your HELP!!! My problem is de same that lot of costumer in this forum. My XFX GF 8800 GT 512MB 640Mhz core Model: PVT-88P-TDE4 is with the fan stuck 100% and the noise is very inconfortable. Please help me!!! My ticket number is: 163519

:help::help::help:
Thanks.

[matesco]

XFXSupport a need your HELP!!! My problem is the same that a lot of people in this Forum. My GF XFX 8800 GT 512 640Mhz PVT-88P-YDE4 is fan Stuck On 100% and the noise in very loud and inconfortable. I can't use the board in this condition. Please help me!! My ticket is: 163519. I hope can be resolved soon.
Thanks!

[Widjaja]

I didn't really know what people wer'e complaining about until my friend bought a 8800GT stuck at 100% fan duty cycle.

I installed an AC accellero S1 for him and now it's completely silent.

But still consumers are not being made aware of some of these cards having this issue and it is an issue since I'm not afraid of loud PC's but the sound is too much even for me.

It is unfortunate that people out of the US do not have premium support which XFX gives.

For those people, out fo the US, all I can say is, get an aftermarket cooler like the AC accellero S1.
If you can install a CPU heatsink, you can install a VGA cooler.

[pnq]

I bougth 8800gt alphadog PV-T88P-YHF4 and this 100% fan speed is SO CRAZY! I have noctua NH-U12P and cant even enjoy that pleasure...
Is it possible to get new fixed cooler? Or does even zalman vf1000 work on this card (adjustable cooler or is there still some problems)?


ticket 164076.

[OMG]

Hi all!

I ordered XFX 8800 XXX PV-T88P-YDD4 version, but i have just recived the XFX 8800 XXX PV- T88P- YHD4 version.

Is there a significant diference between this 2 graphic cards? Should i send it back and request the PV-T88P-YDD4 version? :help:

Pls help me.

[susan]

I bougth 8800gt alphadog PV-T88P-YHE4 and fan is stuck at 30 %.
4-wire fan.Is any way to have variable RPM fan?
Thanks

Ticket ID
168018

[masterchief3k]

I just spent 259 on the card


You....GOT JIPPED. They only cost like $140 USD now. Unless you aren't talking about USD...

[XFX Tech]

I bougth 8800gt alphadog PV-T88P-YHE4 and fan is stuck at 30 %.
4-wire fan.Is any way to have variable RPM fan?
Thanks

Ticket ID
168018
Any 4 wire fan should be controllable. Have you tried cleaning out the drivers and reinstalling them? Do you have any programs like nTune, nForce Systems Tools, ATI Tool, or Rivatuner which control fans? They may conflict with the automatic table set up in the BIOS especially if you have multiple control utilities on the same computer.

[susan]

[quote=Message from xfxsupport:

Hi Susan, thanks for your message. The new 8800 series is composed of many different models, some have fan control, some do not. Unfortunately, your particular model does not, but if you do require fan control, please contact your supplier, they may be able to help you out.


My problem is fan which is stuck at 30% even the temperature is 85C(when playing COD4).I clean drivers,reinstall 3 diferent versions of Forceware.Nothing.Then install Riva tuner and make 3 fan profiles,manualy switching between them.
But why card itself cant do it?

[Scott]

Sounds like it may need a BIOS upgrade.

[susan]

GPU-Z says:62.92.16.00.A6 BIOS

I think also that is BIOS issue.Now what?

[MartyChubbs]

I just purchased PV-T88P-YDF4 an the fan is stuck on 100%, non-variable fan. My support ticket is 170215. Also, I am running this card in SLI with an original PV-T88P-YDF4 ver 1 card with a smaller variable fan. Should I update the bios on the older card to match the newer ver 4 card? Where do you get the bios upgrade and flash utility?

[FreddyBloggs]

Like many other "mugs" (I certainly feel like one!) I have bought the XFX 8800 card (serial PV-T88P-YHD4) and my fan runs at 100% all the time. It looks like XFX are not interested in helping to resolve this problem here in the UK. Below is my message history with XFX Help Desk. Ticket Number: 170332

[ 19/07/2008 12:24:53] My fan speed runs at 100% all the time and I am unable to control the speed either using Rivatuner or nTune. Reading the forums there looks like there could be a problem with the product model number not having fan speed control. How can I resolve this problem? Thanks.
[SHAUN_T 21/07/2008 11:16:02] Hi Hugh, thanks for your message. The new 8800 series is composed of many different models, some have fan control, some do not. Your particular model does not, but if you do require fan control, please contact your supplier, they may be able to help you out. But please let us know if we can help with any other queries. Thanks, Shaun.
[ 21/07/2008 15:12:22] Hi there. Thanks for the reply. I have contacted the supplier for the card, Yoyotech, who have told me that they can not help other than to supply a third party cooling solution, the installation, of which, would invalidate my warranty. I would not have bought this card had I known there was no fan speed control and find it incredible on such a high-end card that this is not supplied. In addition, the fact that some serial models do have the functionality and that others do not and that the only way you can find out which one you have is by buying the card and checking the serial number is unbelievable! What is really annoying about this is that your US office, is resolving this problem by sending a replacement fan. Even though this solution is not ideal it is still better than being left with a fan running at 100% all the time and the consequent unacceptable noise levels. Why is this not being offered to me? I am technically capable enough to replace the fan. I believe your company should be making more of enough to help me resolve this problem. I look forward to your response.

[Miker]

If you are in North America XFX has a warranty in which you can replace the stock cooling.

[FreddyBloggs]

Miker: I don't think you read my post properly or all the way through. In the first part I write;

"It looks like XFX are not interested in helping to resolve this problem here in the UK"

In the second part, I write;

"What is really annoying about this is that your US office, is resolving this problem by sending a replacement fan"

Are other people in the UK, getting the same response from XFX??

[iamzorg]

I just purchased PV-T88P-YDF4 an the fan is stuck on 100%, non-variable fan. My support ticket is 170215. Also, I am running this card in SLI with an original PV-T88P-YDF4 ver 1 card with a smaller variable fan. Should I update the bios on the older card to match the newer ver 4 card? Where do you get the bios upgrade and flash utility?
I have the exact same issue as MartyChubbs. Submitted ticket on XFX site and PM'ed xfxsupport here. Hopefully everything will work out.

[gkl68]

I'm having the fan issue like everyone else with a PV-T88P-YDE4. Support ticket #178420. Please help. :help:

[HungryHibbert]

I'm having the same issue, I thought it was normal at first until I when in to look at it, I have to 8800GT's in SLI mode and then checked them out individually. A quick search brought me to this thread.

I opened up a ticket with support #180850

[HungryHibbert]

I opened up a ticket yesterday, and sent a PM to XFX Tech. They are going to send a new replacement fan on Monday! I'm very happy with the level of support and response times from XFX.

[bmr50]

I opened up a ticket yesterday, and sent a PM to XFX Tech. They are going to send a new replacement fan on Monday! I'm very happy with the level of support and response times from XFX.

They are going to send a new replacement fan also,very impressed with the fast action on XFX's part.

[rbusta]

My fan is stuck on 100% too.

PV-P88T-YHF4
Ticket # 183297

Thanks, Ricky

[Stove250]

Hi, my two cards are stuck at 100%.

GF 8800GT 640M 512MB
Product Code: PV-T88P-YDE4

GF 8800GT 640M 512MB
Product Code: PV-T88P-YDE4


183822 (http://xfxforce.com/en-us/Help/Support/HelpDesk.aspx?ProductCode=PV-T88P-YDE4&TicketID=183822) 10/7/2008 With Technician 183821 (http://xfxforce.com/en-us/Help/Support/HelpDesk.aspx?ProductCode=PV-T88P-YDE4&TicketID=183821) 10/7/2008 With Technician

[DivXBoy]

XFX 8800GT Alpha Dog PV-T88P-YDF4

Ticket: 184046

Thanks

[YouDoe]

Part # PV-T88P-YDD4
Ticket ID 186160

I'm starting to wonder about XFX. While I was searching for video cards at the store I saw two versions of their 8800GTS 640mb board, one box marked 500mhz the other 520mhz. Yet both boxes had the same part number, PV-T80G-THF4.

I found that the 520mhz box actually contained a PV-T80G-TDF4, and not a THF4. XFX had placed a new PN/SN sticker over the original sticker, declaring it a PV-T80G-THF4. (You can barely make out the old sticker under the new one).

I believe the 520mhz version is old stock (it included a copy of Company of Hero's).

[YouDoe]

It's been over a week since XFX support said they would mail the retrofit kit for my board. (Mail from SoCal to NorCal only takes a few days) Not only that, xfx's support site isn't working. I can't even login to to ask the status of my support "ticket".

Luckily, I can still return the card.

[typh4u]

It's been over a week since XFX support said they would mail the retrofit kit for my board. (Mail from SoCal to NorCal only takes a few days) Not only that, xfx's support site isn't working. I can't even login to to ask the status of my support "ticket".

Luckily, I can still return the card.


Not sure why they didn't send out the kit for you, but their support site is up and running.

[YouDoe]

Not sure why they didn't send out the kit for you, but their support site is up and running.

Just tried to login again, without success. It accepts my email/password (no error msg) but does not take me to my support/profile page. Instead, it refreshes the Support Central login page.

[brinox]

ticket #190923

PV-T88P-YDF4 VE.4 W03/08

2 wires only.. :( pm'ed as well

[brinox]

ticket #190923

PV-T88P-YDF4 VE.4 W03/08

PM'ed as well.

fan only has 2 wires :( and lots of noise as originally posted.

[qezden]

8800 gt Alpha Dog Edition

Part number: PV-T88P-YHF4

Contacted 11-26-08

Two wired loud fan here as well.

Ticket number: 192383