AGP 7900GS artifacts

[ightenhill]

Im getting all sorts of odd problems with this card whenever it runs in 3d modes.. The artifacts are best described as long black lines or triangles or 3d objects that are deformed. Here is a rather tame example but its often much worse.

ticket number 161885

http://i11.photobucket.com/albums/a190/dannyandjackie/PROB.jpg

The card is in a second pc and was bought just to allow this to run games but this is really annoying.

Any suggestions

[ightenhill]

two more images showing the other problems
the first shows the typical tearing of the textures on the 3d objects such as the gun and lines emiting from other 3d players.

http://i11.photobucket.com/albums/a190/dannyandjackie/1-31.jpg

the second shows the peculiar pools of red light that appear on the textures of the walls and floor and the tiny squares visible on the white wall and rocks?

http://i11.photobucket.com/albums/a190/dannyandjackie/2-23.jpg

And some pc info

Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 2
DirectX 4.09.00.0904 (DirectX 9.0c)

Motherboard
CPU Type Intel Pentium 4, 3017 MHz (15 x 201)
Motherboard Name Jetway PT800DBP/DBZ (5 PCI, 1 AGP, 3 DIMM, Audio, LAN)
Motherboard Chipset VIA VT8763 Apollo PT800
System Memory 2048 MB (PC3200 DDR SDRAM)
BIOS Type Award (01/27/04)

Display
Video Adapter NVIDIA GeForce 7900 GS (256 MB)
Monitor Plug and Play Monitor [NoDB] (732GH3QY01571)

Multimedia
Audio Adapter Creative EMU10K1 SB Live! Audio Processor

Storage
IDE Controller VIA Bus Master IDE Controller - 0571
SCSI/RAID Controller VIA RAID Controller - 3149
Disk Drive WDC WD1600JB-00FUA0 (149 GB, IDE)
Disk Drive WDC WD20 00JS-55MHB0 SCSI Disk Device (186 GB)
Optical Drive PHILIPS DVDR1640P (DVD+R9:2.4x, DVD+RW:16x/4x, DVD-RW:8x/4x, DVD-ROM:16x, CD:40x/24x/40x DVD+RW/DVD-RW)
Optical Drive PHILIPS PCRW5232P (52x/32x/52x CD-RW)
SMART Hard Disks Status OK

Partitions
C: (NTFS) 152617 MB (98997 MB free)
F: (NTFS) 190779 MB (158381 MB free)
Total Size 335.3 GB (251.3 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Network Adapter WAN (PPP/SLIP) Interface (84.92.155.155)

Peripherals
Printer hp deskjet 3420 series
Printer Samsung ML-1610 Series
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device DeathAdder Mouse
USB Device SpeedTouch 330 ADSL Modem
USB Device USB Printing Support

[Miker]

Try some older/newer drivers. If that doesn't work underclock the card 10-15mhz and see if the problem goes away.

[xfxsupport]

I would also recommend starting a support ticket at www.xfxforce.com as those screen shots do not look promising.

[ightenhill]

I put the tkt number up above in the first post.. I underclocked the core to 435 but no difference was noted at all...

[Miker]

Lower it to 350-400 and also the VRAM.

[Miker]

Lower it to 350-400 and also the VRAM. Chances are the card is hosed though.

[ightenhill]

Have done as you said..Absolutely no difference at all still artefacts all over from boot up in games..

[ightenhill]

If its "hosed" as you say do I send it back to XFX using the RMA form..
I dont seem to be getting much of a response back from the tkt system after answering there questions??

[Miker]

Post the ticket number so the techs here can look into it.

[ightenhill]

ticket number 161885

[XFX Tech]

We do not have much control over RMAs outside of US and Canada but I will toss them an email to see if they can help out.

[ightenhill]

Still no response to the tkt.. How long should it take to get anywhere?

[Miker]

If you are not in North America, we can't really say. XFX support is other places is not really that great. North American support tries really hard to be the best, other places don't seem to care a lot of the time.

[XFX Tech]

It looks like the Europe team have been on top of it. The first response was only 2 hours after you put the ticket in. It took a little longer for the second but they should be able to get your case handled. They will be back on Monday.

[ightenhill]

Yeah they got back to me by coincidence just after posting on here on fri evening though only to ask me to check the card in another machine which I had just done after borrowing the father in laws AGP machine and putting a 750w power supply in it.. Still no change though unfortunately but it gave me time to update his bios and drivers from the year dot :grin: so he can now get his card working properly.. I'll wait and see what they say next week.