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View Full Version : What´s happens to xfx´s web? Problem with Ticket messages


kaos_oscuro
06-18-2008, 04:44 PM
Hello;

The past 6 of june i open a ticket in xfx web, for a problem with my xfx geforce 8800GTX 600M 768MB DDR :help:, that is not working (it shows squares and lines that don´t let me see the screen). My ticket number is: 163408. Well xfx answer me very fast (on 8 or 9 of june) and ask for my serial number, i was out of my home for work and i can´t send it until monday, and the past monday when i go to write my serial number the web was on major "lift-up", this morning the web let me to write the serial number: I1F043686, but not in my profile card, the only way was register a new card with the serial number, then i can do it. And don´t let me erase the old profile, when i try to enter the web shows me an error, and tell me to try again.
I´m a little desesperated, i´m without my fantastic graphic card since 6 of june (snif, snif).
Please help me, what can i do?.

thanks for all

XFX Tech
06-18-2008, 07:39 PM
We don't have any control over European support. I updated the ticket to match the serial number provided though. They should be able to help you pretty quickly.

kaos_oscuro
06-18-2008, 08:06 PM
Thanks again, for your help, you are the best :-).

I hope that they answer me soon, and i can have my card working soon.

thanks