sewildman50
06-22-2008, 11:08 PM
680i lt (original purchase)
1. Put everything together.
2. Turn on PC, boots to splash screen and freezes.
3. Hit reset, no video.
4. Put card in second PCI slot, PC boots, but I am told to put the card back in the first slot. Put the card back and still no video.
5. Troubleshoot video card and rule out as source of problem (worked when installed in floor model at Futureshop).
6. Troubleshoot RAM and rule it out as source of problem (single stick of RAM from machine at work that's known to work does not solve problem).
7. Put mobo, RAM, and video card together with PSU outside of case to rule out short as source of problem (still no action).
8. It is reasoned that the processor works because HD and DVD both spin on startup(not sure if this is faulty reasoning).
9. RMA'd ($40 in shipping) and determined by XFX to be faulty.
680i lt number 2
10. Receive new motherboard.
11. Put everything together. Start up machine and get into BIOS. Leave machine for a few minutes while I gather my thoughts. Come back and I'm unable to maneuver in BIOS. Check keyboard connection (OK). Hit reset....no video....again.
12. Reset CMOS multiple times using jumpers. Nothing.
13. Check all the cables multiple times and multiple monitors multiple times. Nothing.
14. Try single stick of RAM in each slot. Nothing.
15. Message XFX support...again...and told that I should try my PSU in another computer. I actually try it in both of my older computers without issue (750 watt PSU by the way).
16. Last night I removed everything from the case...again...and assembled to rule out a short. Still nothing
17. Out of frustration, put every component except for the PSU back in its original case.
18. I have also checked the processor slot to make sure there aren't any bent processor pins.
To be honest, since I've tried everything with both motherboards multiple times, we are down (this time) to it being a processor issue or a motherboard issue. I know it's not the PSU, RAM, or video card.
I may have missed a few of the steps I tried but my fingers are tired from troubleshooting this issue.
Please! Someone restore my faith in this product. I will not be paying another 40 dollars to RMA this second mobo, since shipping charges will then almost be the amount I paid for it in the bundle the mobo came with. I will siimply cut my losses and choose another brand.
1. Put everything together.
2. Turn on PC, boots to splash screen and freezes.
3. Hit reset, no video.
4. Put card in second PCI slot, PC boots, but I am told to put the card back in the first slot. Put the card back and still no video.
5. Troubleshoot video card and rule out as source of problem (worked when installed in floor model at Futureshop).
6. Troubleshoot RAM and rule it out as source of problem (single stick of RAM from machine at work that's known to work does not solve problem).
7. Put mobo, RAM, and video card together with PSU outside of case to rule out short as source of problem (still no action).
8. It is reasoned that the processor works because HD and DVD both spin on startup(not sure if this is faulty reasoning).
9. RMA'd ($40 in shipping) and determined by XFX to be faulty.
680i lt number 2
10. Receive new motherboard.
11. Put everything together. Start up machine and get into BIOS. Leave machine for a few minutes while I gather my thoughts. Come back and I'm unable to maneuver in BIOS. Check keyboard connection (OK). Hit reset....no video....again.
12. Reset CMOS multiple times using jumpers. Nothing.
13. Check all the cables multiple times and multiple monitors multiple times. Nothing.
14. Try single stick of RAM in each slot. Nothing.
15. Message XFX support...again...and told that I should try my PSU in another computer. I actually try it in both of my older computers without issue (750 watt PSU by the way).
16. Last night I removed everything from the case...again...and assembled to rule out a short. Still nothing
17. Out of frustration, put every component except for the PSU back in its original case.
18. I have also checked the processor slot to make sure there aren't any bent processor pins.
To be honest, since I've tried everything with both motherboards multiple times, we are down (this time) to it being a processor issue or a motherboard issue. I know it's not the PSU, RAM, or video card.
I may have missed a few of the steps I tried but my fingers are tired from troubleshooting this issue.
Please! Someone restore my faith in this product. I will not be paying another 40 dollars to RMA this second mobo, since shipping charges will then almost be the amount I paid for it in the bundle the mobo came with. I will siimply cut my losses and choose another brand.