New Modder Friendly Warranty

[Scott]

Thats cool. That is even better than what Ryan told me.

[Victor]

Accroding to the site, it seems like only the card purchased on the 4/17/07 qualified for this. So I don't think that many of the 6/7 card owners can qualify for this unless they purchase their card after the date.

Still great news as it covers for life for 2 owners. BTW, be sure to register the card within 30 days of purchase (or you only get 1 year).

[werty316]

It does look a little confusing so let me help clarify the terms of this new warranty. The website displays

"To qualify, any 6 Series or greater Graphics Card purchased on or after April 17, 2007 must be registered within the first 30 days of purchase"

What this means is that if you purchase a 6,7 or 8 series video card on or after April 17th 2007 you will need to register it within 30 (as is the case with many product warranties these days). However we did not forget about our customers that currently have a 6,7 or 8 series cards. They are also covered by the new terms of this warranty and we recommend they register their video card online as well if they have not.


XFX Support

Thats what I was thinkin; thx for clearing this up

[Schwarz]

Ill modify it.
Thanks.

[Scott]

They won't even cover my cards. Bummer some policy about a guy named Scott Sherman shall never get anything fixed by XFX.

[xfxsupport]

Every policy has its loop holes I guess .

[Chakka]

Great news! Ive had my XFX 7900gt card modded for over 9 months...still going strong!

I have found new faith in XFX again.

Honestly I was going to buy EVGA next but with this new warranty Ill be back in the XFX camp!!! Plus Bjorn3d is a better place to get answers to questions than the EVGA forum...XFX just needs to get the word out on this new warranty if they want to sell more cards imo.

[darkorb]

Oh wow thats awesome, im gonna be getting an XFX 8800gts 320mb next week!!!

I dont think ill need to OC it though :P

[tomato]

Thanks for clearing everything up, xfxsupport & Scott XFX comes through again!

[raidersforever01]

Don't do that, now i have a rain check for destruction. I haven't killed a gpu yet but now i am not worried to push it.

[XJnine]

Reading through the warranty I'm trying to figure out if it is "modder" friendly or just "overclocker" friendly. I didn't read anything that makes me think I could do anything physically to my card which would actually be modding it. If I remove my heatsink and fry my card with an aftermarket heatsink I'm assuming I'd be liable but if I overclock my card and fry it with the OEM heatsink I would be covered. Am I correct? If XFX is willing to cover the card even if the stock cooling is tampered with I'll be very, very impressed. Although I know from experience that has happened in the past, I know it's not the rule.

[raidersforever01]

I was kind of wondering what could be done also. It is not really giving to much information about being modder or OC friendly. I don't want to do something then find out it really wasn't covered.

[werty316]

When I read "modder" friendly, I am thinking that you can overclock or use an aftermarket cooler since those two types of situations involve "modding" your video card from its stock state.

[XJnine]

Products received by XFX must be in original condition and must be complete with all original components to be covered by the protection.

XFX reserves the right to claim shipping fees as well as a service charge* for any incomplete or modified Product that is returned and that requires repair or replacement, or when the Owner is not entitled to any coverage under the XFX Double Lifetime Protection.

According to these lines in the 'fine print' if you replace the stock cooling solution I'd assume it's no longer in original condition, even if the stock heatsink has been reapplied. It's no longer in original condition.

The second quote states that they can charge shipping and additional fees if they find the card has been modified. Again, that would involve anything that changes the card from its stock state.

The warranty is being called modder friendly but it also says they can charge you if they receive an RMA that is a 'modified product'. Hmm, a modder warranty that you can't mod.

I guess I'll wait for the official XFX response.

[Schwarz]

I guess its actually an overclocker friendly warranty more then a modder.
I think XFX should clarify that.