What's Your Preferences In Various Hardware?

[PP Mguire]

Aww I'm sorry that happened! Hopefully karma kicks his ass.

The cops did, but I didn't get my stuff back.

[CDsDontBurn]

You guys see a trend here with EVGA cards? And this is why they don't do reviews nowadays, only with certain sites. They say "people know us, why spend money on samples if its not required", though I'd think if there would be more reviews out there, not just by those that are EVGA fans or EVGA knows will put out good reviews, then the lookout for the company would be different. Just my thoughts on the whole EVGA thing. Won't say what or how I know. I'm just going to leave it at knowing people at EVGA and their honest opinions about their quality, and marketing. You'd be shocked by the amount of things they bypass just to save on cost.

As a former EVGA employee, I know exactly what you're talking about.

Met head of RMA with eVGA and the crew he had at Quakecon with Vince. Bunch of nice people where as we discussed before how others are not so nice. I prefer eVGA because I have never had a lick of trouble RMAing any products and getting them replaced. The only eVGA card I have killed was a 280 out of warranty and they were willing to work with me on getting it replaced. The only other company I have had this success was with XFX but they turned camp so they don't get my business. Every piece I have bought from them has been top notch and never DOA and I have never had any bug issues with their boards or cards. I was amazed at how long my poor eVGA FTW P55 survived under phase when I didn't have the proper materials to protect it. Even after having rubber residue and grease in the socket they were still willing to replace it. I prefer companies because of my experience with their product & their service. So far eVGA has been the best experience for me on camp Nvidia as well as many of my friends in person and online.
People have to realize every company cuts corners to make a profit as it's the name of the game. If you can successfully make a product that doesn't die in 3-5 years under normal use for normal customers while making money then kudos. My 465 lasted 225MHz OC on the core under stock cooling for 3 years while hitting 90c a lot during gaming sessions. Good enough for me. Probably still running in that assholes rig that stole it from me.
I would say they are right in thinking their name is out there enough, but wrong for thinking they couldn't use any extra PR.

When I worked at EVGA, the motto amongst the CS crew was, "bend over backwards and take it in the ass". This was in reference to pretty much saying yes to everything the customer wanted.

"Physical damage? Oh, you ran hit it with a sledge hammer? Send it in. We'll replace it for you!"

Ok, maybe not that extreme, but you get the idea. This is the reason why EVGA has such an awesome reputation with their customer base. Lifetime warranty isn't around anymore, and registering within 30 days is a PITA especially if you don't know about that because you're naive about reading their warranty terms and conditions. Regardless of this though, the simple fact that EVGA will have their product replaced regardless of the situation is why people like them and are willing to pay a premium over other NVIDIA partners.

[ryandigweed]

The cops did, but I didn't get my stuff back.

how did your card manage to be stolen? And yeah I put my gtx560 under a lot of stress on a low end system with a weak power supply.the card was even giving a few artifacts at times. I think that was because of the power issue. Still eVGA stayed by my side through dark times with a crappy PSU !!

As a former EVGA employee, I know exactly what you're talking about.

Wow. I didn't know you worked with evga. It must have been awesome. I would love to work with evga. Did you get any benefits regarding their hardware?


eVGA really gives alot to the community. And they're really awesome. The main guys like rob are really helpful. Whenever I mail eVga regarding some issue Rob is always there to help me.

By the way I'm active on the eVGA forums as well

Sent from my GT-N7000

[PP Mguire]

As a former EVGA employee, I know exactly what you're talking about.



When I worked at EVGA, the motto amongst the CS crew was, "bend over backwards and take it in the ass". This was in reference to pretty much saying yes to everything the customer wanted.

"Physical damage? Oh, you ran hit it with a sledge hammer? Send it in. We'll replace it for you!"

Ok, maybe not that extreme, but you get the idea. This is the reason why EVGA has such an awesome reputation with their customer base. Lifetime warranty isn't around anymore, and registering within 30 days is a PITA especially if you don't know about that because you're naive about reading their warranty terms and conditions. Regardless of this though, the simple fact that EVGA will have their product replaced regardless of the situation is why people like them and are willing to pay a premium over other NVIDIA partners.

QFT. Exactly why I stick with them. The only time I use anything else is when I can't pass up a deal trading.

how did your card manage to be stolen? And yeah I put my gtx560 under a lot of stress on a low end system with a weak power supply.the card was even giving a few artifacts at times. I think that was because of the power issue. Still eVGA stayed by my side through dark times with a crappy PSU !!







Wow. I didn't know you worked with evga. It must have been awesome. I would love to work with evga. Did you get any benefits regarding their hardware?


eVGA really gives alot to the community. And they're really awesome. The main guys like rob are really helpful. Whenever I mail eVga regarding some issue Rob is always there to help me.

By the way I'm active on the eVGA forums as well

Sent from my GT-N7000

Laziness bit me in the ass. I was trading my 465 and a benj for 2 470s. He offered for me to drive to his place which was almost an hour drive one way from my place so I just asked for video and a pic of the cards. I received then we made the trade. When I got home both cards were dead, the email was fake, and the number was fake that he used. I managed to track him down online with a friend and since I had half of his plate memorized I used that to match his vehicle and sent the address and plate information in to the police.

[CDsDontBurn]

Wow. I didn't know you worked with evga. It must have been awesome. I would love to work with evga. Did you get any benefits regarding their hardware?


eVGA really gives alot to the community. And they're really awesome. The main guys like rob are really helpful. Whenever I mail eVga regarding some issue Rob is always there to help me.

By the way I'm active on the eVGA forums as well

Sent from my GT-N7000

It's something I don't talk about. Realistically, it's something I don't talk about because I didn't like working there. It was just a job, a stressful job at that, where you felt unappreciated because you were "expendable". For as long as I was there, I saw many faces come and go. The average employee turn-over rate for my department was 3 - 6 months. Other departments were slightly longer being 1 year.

I'm only saying this because I used to work there. If you would have asked me while I worked there I would have straight up lied and said, "yea it's really cool working here". I'm sure that if you call in right now and ask what it's like to work there, the reply would more than likely be a "yes" with that being a false "yes". That is of course unless it's a new-hire who is fully excited about working there and is naive about working there.

I still have friends who work there and they tell me how "awesome" it still is to work there. The funny part is, I happen to run into more people that work there now. That's happened a few times at school, lol.

Oh, and is that Rob Baca that you're talking about? Or just some forum dude?

[ryandigweed]

. When I got home both cards were dead, the email was fake, and the number was fake that he used. I managed to track him down online with a friend and since I had half of his plate memorized I used that to match his vehicle and sent the address and plate information in to the police.

CSI : Bjorn3D

Oh, and is that Rob Baca that you're talking about? Or just some forum dude?

Yeah Rob Barca. He's a real cooperative guy !


Sent from my GT-N7000

[CDsDontBurn]

Yeah Rob Barca. He's a real cooperative guy !


Sent from my GT-N7000

Rob is hella cool people. I've known him since when I worked with him at PC Club back when that was around.

[najiro]

Woah! I missed a lot of chat here!
Now I see why eVGA is so trusted..
"ran on a sledge hammer"?
LOL!
True enough about the reviews.. they are that reputable I guess.

[ryandigweed]

Rob is hella cool people. I've known him since when I worked with him at PC Club back when that was around.

I never even heard about that club. Damn I need to get down to the roots

Sent from my GT-N7000

[PP Mguire]

CSI : Bjorn3D









Yeah Rob Barca. He's a real cooperative guy !


Sent from my GT-N7000

Wasn't that hard actually. Friend got the IP and tracked the block for me and drove over there looking for the vehicle. Got lucky and found it, jotted down the address, sent it in.

[ryandigweed]

Wasn't that hard actually. Friend got the IP and tracked the block for me and drove over there looking for the vehicle. Got lucky and found it, jotted down the address, sent it in.

Ahahah way too awesome man..I could never pin point people messing with me..maybe because they were using dynamic IPs and I don't know how to track the location and narrow it down to a certain block

Sent from my GT-N7000

[PP Mguire]

Ahahah way too awesome man..I could never pin point people messing with me..maybe because they were using dynamic IPs and I don't know how to track the location and narrow it down to a certain block

Sent from my GT-N7000

I know how to get IPs and such, even narrow to a city but my friend knows all that crap as it's kind of his thing. That and wireless technology. He's my go to guy if I ever get stuck.

[peti1212]

Wow. I didn't know you worked with evga. It must have been awesome. I would love to work with evga. Did you get any benefits regarding their hardware?

I know several people that used to work for EVGA, and they do not work for them anymore. They used to be in other departments, not technical support, and one of the people that I know that still works for them works at the technical support department. Either way, the rest of the staff left because of the way they were treated, the lack of respect, and job conditions. Plus some started seeing the reality of things.

I'm not going to say EVGA's products suck, cuase there are some nice hardware out there from them which will work completely fine, but I wouldn't be proud of certain things they make.

[CDsDontBurn]

I know several people that used to work for EVGA, and they do not work for them anymore. They used to be in other departments, not technical support, and one of the people that I know that still works for them works at the technical support department. Either way, the rest of the staff left because of the way they were treated, the lack of respect, and job conditions. Plus some started seeing the reality of things.

I'm not going to say EVGA's products suck, cuase there are some nice hardware out there from them which will work completely fine, but I wouldn't be proud of certain things they make.

QFT!

The people that are there still from when I was there have moved around to different departments and say they like it there better than CS. However, like you said, their overall treatment isn't the best. One guy goes to my school and he was said, "when you left, you never looked back. you're a smart man"

[TehYoyo]

QFT!

The people that are there still from when I was there have moved around to different departments and say they like it there better than CS. However, like you said, their overall treatment isn't the best. One guy goes to my school and he was said, "when you left, you never looked back. you're a smart man"

Really. That's kind of interesting - their support staff are certainly good, so the quality of the work doesn't reflect the conditions. What kinds of problems?