How common is loosing Onboard audio?

[werty316]

I have a ASUS P8Z77V-PRO board and after I installed a PCI card for interfacing with a serial mouse, my onboard audio died.

Problem solved. Maybe the topic he should have asked was Amazon customer service.

[peti1212]

Lol, calm down guys. While it's amusing a bit to read this, lets try to keep the trolling down. :P

[werty316]

The trolling started the second I got razzed; I didn't appreciate it!

[Goliath182]

Problem solved. Maybe the topic he should have asked was Amazon customer service.

I really don't see a question there. That's more of a statement, and a possible root of the problem. More importantly it doesn't matter what the card does. And you still haven't answered his question.

[werty316]

Yeah I never did because you guys went with the flow of razzing me which led me off topic which led someone into thinking that I needed a lesson on serial connections.

My question was out of curiosity(my main thought was who would use a serial mouse on a modem mobo) and as soon as he would give an answer to my question I would have been glad to answer his question but its too late now.

Hows about next I take it with a grain and salt because its all fun & games (yes I took it too far and didn't know that CDsDontBurn was just joking around) and next I won't take it so serious now that I know he was just joking.

[ryandigweed]

On board audio chips do go dead but that's after a long use of the motherboard or laptop. Wifi chips die faster in my opinion though. I have never had an audio chip die on me.

I was wondering maybe you could take out this pci expansion card that has caused such a hype in this thread and then try your audio. Also have you tried using the optical /digital audio output?? Is your audio manager working.? Is the optical slot showing a red light?

[Pablo 54]

I stopped reading the follow-up posts so I might have missed something.

PCI Card for your mouse – is it a USB card? Are other items plugged into it (if it is a USB add-in card)?

I assume Windows 7 64 bit – You uninstalled/reinstalled the drivers from Realtek plus the HD Audio Manager? You are not using drivers from the installation disc, correct?

all my outputs are DEAD as doornails – I assume you mean the jacks in the front of your case for audio and the mic? Or, all your USB ports are down?

I had a similar issue with my Asus P8Z68-V Pro. The issue was with the case not the board. The jacks for the HD Audio on the front of my case point up and are great collectors of any and all debris within a mile of the computer.

Other thought: Open up the Audio Manager Speaker Tab and let us know what is showing on the right side. If you can take screen shots, do that.

RMA with Amazon is a piece of cake if it is within 30 days of purchase. If not, you will have to go with Asus.

[Figit090]

GOOD GRIEF.
lol...Why did that happen?
I'm not even going to attempt to sort through the first page, to all those replying to my original post, hey thanks! I'd almost forgotten what this thread was about...

On board audio chips do go dead but that's after a long use of the motherboard or laptop. Wifi chips die faster in my opinion though. I have never had an audio chip die on me.

I was wondering maybe you could take out this pci expansion card that has caused such a hype in this thread and then try your audio. Also have you tried using the optical /digital audio output?? Is your audio manager working.? Is the optical slot showing a red light?

I removed it, put in another card for kicks, removed that, nothing worked. I don't have any optical devices I can only test the 3.5" outputs on the motherboard itself and the HD audio panel (headphone jack on the front of my case).

Everything appears normal and when I put a set of logitech USB powered speakers, audio is sent out through the USB port just fine. my computer thinks it's fine...apparently. unplug the USB speakers leaving my normal desktop 2.1 setup and nothing. try headphones, nothing.

I stopped reading the follow-up posts so I might have missed something.

PCI Card for your mouse – is it a USB card? Are other items plugged into it (if it is a USB add-in card)?

I assume Windows 7 64 bit – You uninstalled/reinstalled the drivers from Realtek plus the HD Audio Manager? You are not using drivers from the installation disc, correct?

all my outputs are DEAD as doornails – I assume you mean the jacks in the front of your case for audio and the mic? Or, all your USB ports are down?

I had a similar issue with my Asus P8Z68-V Pro. The issue was with the case not the board. The jacks for the HD Audio on the front of my case point up and are great collectors of any and all debris within a mile of the computer.

Other thought: Open up the Audio Manager Speaker Tab and let us know what is showing on the right side. If you can take screen shots, do that.

RMA with Amazon is a piece of cake if it is within 30 days of purchase. If not, you will have to go with Asus.

I bought a Quatech DSC-100 off ebay: http://www.ebay.com/itm/260761056988...84.m1439.l2649

I found their website and it listed updated (as of 2009 or something) drivers for windows 7 so I considered that the green light for compatibility with newer systems. Figured if the driver doesn't work, fine, I'm out $5.50. It actually installed and gave power to the mouse but the mouse didn't want to register or do anything besides light up. 2nd hand, so it could be a dud.

anyway, the card as I linked above is a PCI card with two 9-pin serial ports, as someone blurted out earlier as a possibility. I just didn't want the cheap ebay generic card so I found an old design that was probably in some IBM or terminal unit 15 years ago.

I did uninstall the drivers from realtek and all audio things that were showing up in the sound section of device manager. I'm not sure it was the same as before all this trouble though, I remember three audio devices and now I only see two. I'm going to do a clean install (destructive) tomorrow, I've only tried a non-destructive install where all my data was fine. I'm hoping that if I wipe the drive or at least do a really hard install of windows it will overwrite mistakes in the codecs or whatever word is correct for the stuff that makes audio work.

My only dead ports that I know of are the audio 3.5" jacks for output; on the motherboard itself and the HD audio linked 3.5" jacks on the front of my case.
I have no mic to test inputs, plugging in a headset didn't do anything (I was hoping a speaker would work as a very poor mic and send some sort of signal but nothing).

I hear a high-pitched frequency, like a white-noise, when I plug in headphones. It's faint.

My computer also knows whenever I use a jack, if I plug in any port it says "You just plugged in ______ "


Here's a shot of the audio menus, is this what you meant?

[najiro]

I think this is a minor problem. I am using an ASUS P8Z77-M PRO and I believe we use the same audio drivers.
Go to the realtek panel first.

Q1) Is there an audio device plugged in your front panel audio ports?
A) If you do, it will naturally disable the back panel audio ports which are in the motherboard

Q2) Are there no audio output whatsoever in both back and front panel ports?
If there's only one output in either front or back, you can simultaneously enable output to both port by this configuration


I doubt the audio ports are dead.. have you tried other audio devices?

If you do read this message every time you plug something: "You just plugged in ______ "
The port is still fine.

I hope this helps

[PP Mguire]

Do the ports work without the card?

Completely legitimate question. Why do you have such a dated mouse yet have a board and setup that probably cost you around 300 bucks? USB speakers but no USB mouse....doesn't make sense.

[Pablo 54]

Figit,

If this is upsetting your system, I have to go with PP on this one. Unless you have some other serial device that needs this card, take it out.

Najiro makes the point I had in the back of my mind but, having read your stuff, I am not so sure.

Don’t laugh forum compadres but it sounds like you might be having an old fashion IRQ conflict probably 16 or 17. Some say there are no such things anymore in a modern OS but it never hurts to look.

Do this:
Start: Type in “msinfo32” Then click on Hardware Resources then IRQS. If your HD Audio and that card are sharing the same number, you may have found the source of your problem. But that does not solve the issue. Unless you are adept at REGEDIT, you are limited to physically moving cards around your board to adjust your IRQ LINES hopefully changing your IRQ NUMBER.

Suffice it to say, PP has the best one on this. If it makes you feel any better, I invested heavily in SCSI in the late 90’s early 00’s only to have it all go south in the mid-2000’s.

[PP Mguire]

I thought it a bit odd for all of the drama to be here, yet no actual useful advice. If the ports are dead from putting the card in, see if they come back if the card is taken out. If they are still dead it isn't the card.

[Figit090]

I think this is a minor problem. I am using an ASUS P8Z77-M PRO and I believe we use the same audio drivers.
Go to the realtek panel first.

Q1) Is there an audio device plugged in your front panel audio ports?
A) If you do, it will naturally disable the back panel audio ports which are in the motherboard

Q2) Are there no audio output whatsoever in both back and front panel ports?
If there's only one output in either front or back, you can simultaneously enable output to both port by this configuration


I doubt the audio ports are dead.. have you tried other audio devices?

If you do read this message every time you plug something: "You just plugged in ______ "
The port is still fine.

I hope this helps

I tried that before and just did it again to see what would happen and the same...and i still hear a noise in the headphones.

Do the ports work without the card?

Completely legitimate question. Why do you have such a dated mouse yet have a board and setup that probably cost you around 300 bucks? USB speakers but no USB mouse....doesn't make sense.

I uninstalled the card as soon as I realized that I lost sound, and I couldn't get the mouse to work fully anyway. right now there is nothing installed in my PCI slots.

I'm guessing you started with stating it was a legit question as not to offend; thanks you. I wanted to use this mouse because it's a unique and large lighted trackball that I wanted to help with the ergonomics of my system. I have several mice, usb and PS/2 as well, I haven't picked a winner yet and I just happened to find a bunch really cheap and wanted to see which suited my computing style the best.
I am a fan of finding older tech that is better than current, like Model M keyboards made in the 1980's...I don't make it a huge habit but I have found a few things I was interested in trying.
Does that make more sense?
The mouse I found was more ergonomic, easy to rest on, and fluid than some trackballs I've used, and seemed a better solution than the one I was currently using, and it was dirt cheap, and unique. If I had any idea it would get so complicated I would have thrown it at the damn wall and then run over it with my car.

As for the speakers, they're a logitech set that I found a while back, I'm just using them when I need to hear things, or make calls online. They are NOT my main set, lol. God no.

Figit,

If this is upsetting your system, I have to go with PP on this one. Unless you have some other serial device that needs this card, take it out.

Najiro makes the point I had in the back of my mind but, having read your stuff, I am not so sure.

Don’t laugh forum compadres but it sounds like you might be having an old fashion IRQ conflict probably 16 or 17. Some say there are no such things anymore in a modern OS but it never hurts to look.

Do this:
Start: Type in “msinfo32” Then click on Hardware Resources then IRQS. If your HD Audio and that card are sharing the same number, you may have found the source of your problem. But that does not solve the issue. Unless you are adept at REGEDIT, you are limited to physically moving cards around your board to adjust your IRQ LINES hopefully changing your IRQ NUMBER.

Suffice it to say, PP has the best one on this. If it makes you feel any better, I invested heavily in SCSI in the late 90’s early 00’s only to have it all go south in the mid-2000’s.

Just to clarify encase you missed above I have removed the card, and I'm sorry I didn't mention that in my OP, my bad!
I checked where you instructed and I see IRQ 22 Listed for my High Definiteion Audio Controller and no others under that IRQ. Since the card isn't installed I doubt it would show up there, but I'll stick it in again and see what it lists under...that could reveal the problem. Thank you for trying even the extremely odd solutions, it's an odd case and an old card so I would not be surprised if my setup got very confused when I infected it with old technology, lol!

Perhaps I should just do that fresh descructive windows install I was planning, and start fresh? that's my final resort short of calling ASUS.

I thought it a bit odd for all of the drama to be here, yet no actual useful advice. If the ports are dead from putting the card in, see if they come back if the card is taken out. If they are still dead it isn't the card.

Thanks, I have no idea why it matters why I put a serial card in or how the exact definition of USB has to be discussed prior to helping solve my problem. I'm very glad there seem to be some very helpful people here among the silly bits, I am grateful. It happens but I've been asking and answering questions in forums for many years and I haven't seen that happen in a while...

Thanks again to those helping with my problem... I appreciate it.

[PP Mguire]

But, does the sound work when the card is out? That is the question at hand. If you answered and I missed it I apologize but I didn't see if the audio actually worked without the card. If it does, then you might want to look for an alternative like a USB to serial adapter of some sort.

[altereDad]

Did you ever check to rollback the audio driver? It's common that when you install new software you may be overwriting the old drivers for the audio with whatever was setup on the other device. Also very common that the manufacturer downloads an update and causes a non-listed conflict. My old PC with Core 2 Duo had a realtek network driver update that wouldn't allow connectivity but everything listed fine. I just had to remove the drivers from the PC after a rollback and then reboot.

I would have suggested IRQ conflicts as well, so hopefully when you plug it in that isn't the case.