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12-16-2012, 12:30 PM #1Junior Member Achievements:
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Antec Rebates that never get honored
I have mailed five Antec rebates for cases and power supplies in the past two years thinking I was getting a good deal. To this date Antec has refused to honor two rebates totalling $50. That's a 40% rebate failure rate. Their customer support response is a broken record and the blame is always turned on me. In all my life I have never lost any mail sent via USPS. In the past two years Antec claims they never received the two rebates I sent.
I think it's time to do away with mail-in rebates. It is a ponzi-scheme cooked up by marketing departments. They lure customers to purchase their products with a promise of huge rebates. The advertised deals are spread all over the internet by customers like you and I thinking we are helping our fellow users get in on the deal. Unfortunately, for customers, companies like Antec have the final say who will actually receive their rebates at the same time meet their quota of disqualified rebates, which translates to more profits for them at the end of the day. There is no arbitration on our behalf.
I like Antec products but I do not like their marketing. I would rather pay a premium for a product than one with a promised rebate that has a 40% chance of never coming to fruition. I have lost faith in Antec. I can never trust any of their mail-in rebate promotions again.
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